Part-Time Front Office Scheduler / ReceptionistChestnut Surgery Center | Fresno, CAPart-time, 20-25 hours per week | Monday-Friday, daytime hours | $21-$23 per hourAbout UsChestnut Surgery Center is an AAAHC-accredited ambulatory surgery center in Fresno, affiliated with Urology Associates of Central California. We provide high-quality outpatient surgical care in ophthalmology and urology, with a team focused on safety, efficiency, and an excellent patient experience from scheduling through discharge.Position SummaryThe Front Office Scheduler/Receptionist supports the surgical scheduling, patient financial communication, and documentation functions that keep our day running smoothly. This role works closely with our surgeon clinics, business office, and clinical team to make sure each case is scheduled accurately, verified, documented, and ready for billing.Schedule4-5 hours per day, 20-25 hours per weekAdditional hours when covering vacation or sick daysNo nights, weekends, or major holidaysKey ResponsibilitiesSurgical Scheduling and Patient CommunicationEnter surgery requests received from the ophthalmology and urology surgeon clinicsInput surgical information into the patient accountCall patients with arrival times and pre-procedure informationUse HST scheduling and care coordination software for patient communicationInsurance and Patient Financial ResponsibilityComplete insurance verification for scheduled proceduresNotify patients of copays and patient responsibility before their procedureCollect patient payments on the date of serviceBilling Support and DocumentationHelp obtain documents needed for procedure billing, including completed operative reports from surgeons, authorizations, and other clarifications or justifications for proceduresScan paper documentation into the patient's electronic accountScan invoices and help match them to packing slipsReception CoverageCover reception duties when the primary receptionist is unavailable, including greeting and checking in patients, answering phones, and directing inquiriesOther DutiesAdditional front office duties may be assigned as neededQualificationsRequiredHigh school diploma or equivalentCustomer service experience with strong phone and in-person communication skillsComfortable discussing financial responsibility with patients and collecting paymentsStrong attention to detail and accuracy with data entryAbility to manage multiple priorities in a fast-paced environmentBasic computer proficiency and comfort learning new softwarePreferredFront office, scheduling, or registration experience in a medical practice, surgery center, or hospitalExperience with insurance verification and prior authorizationsFamiliarity with medical terminology, CPT/ICD-10 coding, and surgical billing documentationExperience with HST or other ASC scheduling/practice management softwareWorking knowledge of HIPAA and patient confidentialityChestnut Surgery Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.