Patient Account Representative

Minneapolis Radiation Oncology has an opening for a full-time Patient Account Representative to work with our patient accounts, billing questions, payment plans and soft collections. Hours are 7:30 am to 4:00 pm, Monday through Friday. This position will work full-time in our Edina Business Office during training and then be eligible to work at home 2 days per week once fully trained and 3 days per week in the office on a hybrid schedule. Duties: Answers billing questions from patients, performs some "soft" collections, patient accounts receivable and compassionate resolution of issues related to patient accounts.Works proactively with patients, insurance companies and clinical staff regarding past due bills and payment arrangements.Reviews hardship requests and make referrals to financial assistance programs as needed.Significant time on the phone talking to patients and insurance companies.Potential to cross-train on billing, appeals or other special tasks in the future.