Patient Financial and Benefits Coordinator

Provides Financial/Benefits Support

• Assesses and verifies insurance coverage and financial eligibility for patients seeking services
• Reviews benefits, coverage limitations and service-specific requirements
• Maintains accurate insurance records for all new intakes and walk-in patients
• Consults with patients or guardians to explain coverage, financial obligations and available options for accessing care
• Advocates on behalf of patients to identify workable financial solutions
• Maintains working relationships with Social Security, Medicare, Housing Authorities and community partners to resolve benefits issues
• Provides ongoing benefits support for clients who require recurring assistance with maintenance of their programs
• Supports Therapeutic Community program clients with spenddowns, ABLE accounts and related follow-ups/escalations
• Minimizes unpaid days for Therapeutic Community program clients related to insurance, backpay and gaps in coverage
• Verifies insurance for acute bed days vs indigent contract days and reviews acute hospital bed days invoices each month to verify insurance for retro-coverage via the hospital
• Verifies FORP insurance benefits and adds in electronic record
• Supports AOT program clients with spenddown, ABLES accounts and/or referral information for insurance readiness

EDUCATION AND/OR EXPERIENCE:

High school education or equivalent

Three years related experience

The Centers is committed to meeting the unique and evolving needs of individuals by providing comprehensive, integrated care that promotes physical, emotional, and social wellness for all.

For additional information about The Centers, please visit our website at www.thecentersar.com