Patient Service Coordinator

Pride Health is hiring a Patient Service Coordinator to support our client's healthcare facility in Boston, MA. Interested? Apply Today! 
 
Job Details: 
Schedule: Day - 08:00 AM-04:30 AM M-F
Location: Boston, MA – 02114 (Onsite)
Job Type: Local contract
Contract Length: 13 weeks, with possible extension.
Pay Range: $22- $24 per Hour on W2
*Pay offered is based on experience, expertise, credentialing, and education.  
 
Duties: 

• Schedule patient appointments and diagnostic tests.
• Manage Epic In Basket messages and patient-related inquiries.
• Verify insurance eligibility, coordinate referrals, and obtain prior authorizations.
• Assist patients with insurance, managed care plans, and financial services.
• Manage complex phone calls, patient registration, copayments, and billing-related tasks.
• Maintain HIPAA compliance and patient confidentiality.
• Train new staff, provide cross-coverage, and support providers with administrative issues.

Requirements: 

• Education: High school diploma or GED required; associate degree or secretarial certification preferred.
• License(s): NA
• Certification(s): NA
• Years of experience:

• Minimum 4 years of experience, preferably in healthcare administration or medical secretarial work.
• Knowledge of medical terminology, insurance verification, referrals, and prior authorizations.
• Familiarity with Epic and administrative computer applications.

• Skills/Specialties/Technology:

• Excellent communication, organizational, multitasking, and problem-solving skills.
• Ability to work independently, collaborate with a team, and guide other staff members.

Interested? Apply Today! 

#PHCNonClinicalZip

For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.