Patient Service Coordinator (FT) - Seacoast Cancer Center

• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.
• Interviews patients or responsible party in the patient arrival process to obtain personal, demographic, insurance, and medical information prior to services. Enters accurate patient information into the electronic health record and scans identification and insurance cards into system. Maintains confidentiality of patient information and complies with HIPAA regulations.
• Understands insurance and compliance requirements and obtains necessary signatures on appropriate forms and documents as required.
• Obtains Prior Authorization for Radiation Treatments
• Schedules New Consults
• Answers all incoming phone calls by identifying self to caller in a friendly and professional manner at all times.
• Collects pertinent patient information and scans it into department EMR.
• Orders office/department supplies.
• Maintains various spreadsheets for patient tracking purposes (consults received, weekly chart rounds, etc.)
• Provide clerical support for Pluvicto procedures. Discuss scheduling with patients, coordinate schedule of procedures with PET/CT, process orders for Pluvicto, and coordinate proper billing for the procedures.

Qualifications/Training:

• Must have typing knowledge of medical terminology
• Must be skilled in typing and office software (Microsoft, Word, Excel, etc.)

Licenses/Certifications/Registrations/Education

Minimum of a High School Diploma/Equivalent from an accredited school

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.