Join Our Team at Mercy Medical Center – Now Hiring a Patient Service Representative for our Flex Pool Nursing Unit.
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
Responsibilities:
The Patient Care Services PSR, collaboration with unit leadership, coordinates the daily operations of the nursing station, maintaining continuous awareness of unit operations and potential issues. Maintains the efficient flow of patients, visitors, other staff, and information on the patient care area. Provides direct clerical and administrative support to the patient care department and collaborates as needed with other department to maintain smooth operation of the unit. He/She pro-actively demonstrates appropriate customer service and hospitality practices to enhance the perception of all customers of the department as a healing and compassionate environment for both the inpatient and outpatient setting.
This position is Part-Time (36 hours biweekly) with a 7:00 pm - 7:00 am shift. Weekends required.
Qualifications:Min: USD $17.83/Hr. Max: USD $26.75/Hr. Salary Information: Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications. Benefits:
Benefits Eligibility is based on your scheduled FTE status and Job Category
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
Living the traditions, visions and values of the Sisters of Mercy, Mercy Medical Center-Sioux City is a regional medical center that meets the needs of residents in a 33-county area of western Iowa, eastern Nebraska and southeastern South Dakota.
In addition to the main hospital in Sioux City, Mercy-Sioux City owns rural hospitals in Primghar, Iowa, and Oakland, Nebraska, manages hospitals in Pender, Nebraska and Hawarden, Iowa, and operates a primary care clinic network, specialty care clinics and home health services. Mercy also partners with other community healthcare providers to sponsor a regional cancer center, paramedic services, hospice services, a freestanding surgery center and a variety of other health services.
Mercy has earned more national recognition for quality patient outcomes than any other hospital in the region. The medical center has earned multiple honors for its leadership and excellence in several clinical areas including cardiac care, orthopedic services, vascular surgery, stroke care and cancer care.