Payroll Specialist

Lancesoft

FL 33813,, FL(remote)

JOB DETAILS
SALARY
$22
SKILLS
Accounting, Best Practices, Case Management, Continuous Improvement, Corrective Action, Customer Support/Service, Data Analysis, Documentation, ECP Standards, Establish Priorities, Finance, Financial Systems, Human Resources, Identify Issues, Information Technology & Information Systems, Knowledge Transfer, Maintain Compliance, Metrics, Microsoft Excel, Organizational Skills, Payroll Administration, Payroll Software/Services, Payroll Tax, Presentation/Verbal Skills, Process Development, Process Improvement, Record Keeping, Regulatory Compliance, Regulatory Requirements, SAP, Service Level Agreement (SLA), State Laws and Regulations, State Tax, Tax Regulations, Team Player, Time Management, Training/Teaching, Writing Skills
LOCATION
FL 33813,, FL
POSTED
3 days ago
Sr Specialist Payroll Assistant
Location: Remote
Duration: 3 –6 months (Possible extension )
Pay rate range: $22 –$24.87/hr on w2 (All inclusive)
 
Responsibilities:
  • Tier 2 Case Management
  • Serve as the escalation point for complex payroll inquiries and case investigation beyond Tier 1 resolution
  • Analyze payroll data, identify rootcase issues, and coordinate corrective actions across HR, Finance and IT systems
  • Manage end-to-end case lifecycle;intake, documentation, investigation, resolution and closure
  • Maintain accurate case records in the case management system, ensuring compliance with audit and regulatory requirements
  • Produce regular metrics and reports (e.G. Case volume, SLA compliance, rootcause trends.)
  • Partner with internal stakeholders to develop process improvements and preventative controls
  • Provide training and knowledge transfer exchanges with Tier 1 staff on recurring issues and best practice resolutions
Required Qualifications:
  • Bachelors degree in Business, Finance, Accounting, Human Resources, or related field (or equivalent experience)
  • Minimum 3 years in payroll processing, case management;at least 1 year handling Tier 2 or highlevel payroll issues
  • Proficiency with payroll systems (SAP ECP a plus!), Strong excel/Power Query abilities
  • Understanding of federal/state payroll tax regulations (e.G., FICA, IRS, state withholding)
  • Demonstrated problemsolving skills with datadriven decision making
  • Excellent written and verbal communication;ability to convey complex issues to nontechnical audiences
  • Demonstrated knowledge of Payroll principles & processes
Desired skills /Competencies:
  • Certified Payroll Professional (CPP)
  • Strong SAP Employee Central systems experience
  • Customer service mindset with a focus on timely, accurate resolution
  • Strong organizational skills;ability to prioritize multiple cases simultaneously
  • Collaborative approach  works effectively across functions and levels
  • Continuous improvement  proposes and implements process enhancements.

About the Company

L

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/