Job Description
Sr Specialist Payroll Assistant
Location: Remote
Duration: 3 –6 months (Possible extension )
Pay rate range: $22 –$24.87/hr on w2 (All inclusive)
Responsibilities:
Location: Remote
Duration: 3 –6 months (Possible extension )
Pay rate range: $22 –$24.87/hr on w2 (All inclusive)
Responsibilities:
- Tier 2 Case Management
- Serve as the escalation point for complex payroll inquiries and case investigation beyond Tier 1 resolution
- Analyze payroll data, identify rootcase issues, and coordinate corrective actions across HR, Finance and IT systems
- Manage end-to-end case lifecycle;intake, documentation, investigation, resolution and closure
- Maintain accurate case records in the case management system, ensuring compliance with audit and regulatory requirements
- Produce regular metrics and reports (e.G. Case volume, SLA compliance, rootcause trends.)
- Partner with internal stakeholders to develop process improvements and preventative controls
- Provide training and knowledge transfer exchanges with Tier 1 staff on recurring issues and best practice resolutions
- Bachelors degree in Business, Finance, Accounting, Human Resources, or related field (or equivalent experience)
- Minimum 3 years in payroll processing, case management;at least 1 year handling Tier 2 or highlevel payroll issues
- Proficiency with payroll systems (SAP ECP a plus!), Strong excel/Power Query abilities
- Understanding of federal/state payroll tax regulations (e.G., FICA, IRS, state withholding)
- Demonstrated problemsolving skills with datadriven decision making
- Excellent written and verbal communication;ability to convey complex issues to nontechnical audiences
- Demonstrated knowledge of Payroll principles & processes
- Certified Payroll Professional (CPP)
- Strong SAP Employee Central systems experience
- Customer service mindset with a focus on timely, accurate resolution
- Strong organizational skills;ability to prioritize multiple cases simultaneously
- Collaborative approach works effectively across functions and levels
- Continuous improvement proposes and implements process enhancements.
Numbers & Facts
| Location | FL 33813,, FL (Remote) |
| Industry | Staffing/Employment Agencies |
| Salary | $22 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Accountingunmatched
- Best Practicesunmatched
- Case Managementunmatched
- Continuous Improvementunmatched
- Corrective Actionunmatched
- Customer Support/Serviceunmatched
- Data Analysisunmatched
- Documentationunmatched
- ECP Standardsunmatched
- Establish Prioritiesunmatched
- Financeunmatched
- Financial Systemsunmatched
- Human Resourcesunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Knowledge Transferunmatched
- Maintain Complianceunmatched
- Metricsunmatched
- Microsoft Excelunmatched
- Organizational Skillsunmatched
- Payroll Administrationunmatched
- Payroll Software/Servicesunmatched
- Payroll Taxunmatched
- Presentation/Verbal Skillsunmatched
- Process Developmentunmatched
- Process Improvementunmatched
- Record Keepingunmatched
- Regulatory Complianceunmatched
- Regulatory Requirementsunmatched
- SAPunmatched
- Service Level Agreement (SLA)unmatched
- State Laws and Regulationsunmatched
- State Taxunmatched
- Tax Regulationsunmatched
- Team Playerunmatched
- Time Managementunmatched
- Training/Teachingunmatched
- Writing Skillsunmatched
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