Direct hire in Philadelphia, PA
Job Details
Job Title: People Operations Specialist
Job Type: Full-time
Annual Salary: $60,000
Schedule: Day shift, five-day workweek
Work Environment: Office setting
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off (PTO)
403(b) retirement plan
About the Role
We are seeking a highly organized, detail-oriented, and people-focused People Operations Specialist to support and oversee our day-to-day human resources operations. This role is essential to maintaining efficient HR processes, ensuring compliance with applicable employment laws, and providing a positive, supportive experience for employees throughout the entire employee lifecycle.
Working closely with the Senior Director of Operations and organizational leadership, the People Operations Specialist will manage a broad range of HR functions, including payroll, benefits administration, recruitment, onboarding, employee relations, compliance, and performance management. The ideal candidate is proactive, trustworthy, and able to balance competing priorities while maintaining confidentiality and a strong commitment to employee support.
This is an excellent opportunity for an HR professional who enjoys wearing multiple hats, improving processes, and helping build a positive and compliant workplace culture.
Key Responsibilities
HR Operations & Compliance
Ensure compliance with applicable federal, state, and local employment laws, regulations, and organizational policies.
Maintain accurate and confidential employee records and personnel files.
Oversee annual registrations, required documentation, and internal HR communication processes.
Support the development and implementation of HR policies, procedures, and operational improvements.
HRIS, Payroll & Benefits Administration
Maintain and manage the HRIS, including Employee Navigator, ensuring employee information and records remain accurate and up to date.
Administer employee benefits programs, including health insurance options, cafeteria plans, and retirement benefits.
Process biweekly payroll and coordinate contractor payments, ensuring accuracy and timely processing.
Prepare timekeeping and payroll reports and oversee timekeeping practices.
Assist employees with payroll, benefits, and HRIS-related questions.
Recruitment, Onboarding & Offboarding
Partner with hiring managers to identify staffing needs and support recruitment efforts.
Coordinate hiring activities, track candidates, and facilitate communication throughout the recruitment process.
Manage onboarding and offboarding processes to ensure a smooth, organized, and compliant transition for employees.
Maintain required employment documentation and ensure completion of applicable forms and procedures.
Employee Support, Training & Development
Serve as a primary point of contact for employee questions regarding HR policies, benefits, payroll, and workplace procedures.
Host weekly employee office hours to provide guidance, answer questions, and address concerns.
Track employee training, certifications, and compliance requirements.
Coordinate professional development initiatives and maintain accurate training records.
Promote a supportive, responsive, and employee-centered workplace environment.
Performance Management & Workplace Culture
Coordinate performance evaluation cycles and ensure reviews are completed accurately and on time.
Support managers with performance management processes and related documentation.
Partner with organizational leadership to improve HR programs, streamline workflows, and strengthen employee engagement.
Help foster a positive workplace culture grounded in accountability, collaboration, and continuous improvement.
Board & Administrative Support
Provide logistical and administrative support for Board meetings and events.
Coordinate meeting communications, confirm scheduling and event details with Board members, and distribute Board meeting packets.
Assist with other organizational projects and administrative responsibilities as needed.
Required Skills & Qualifications
Strong knowledge of HR principles, practices, procedures, and employment compliance requirements.
Excellent written and verbal communication skills, with the ability to interact professionally with employees at all levels.
Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
High level of professionalism, integrity, and discretion when handling confidential employee and organizational information.
Strong problem-solving skills and the ability to work independently while collaborating effectively with leadership and team members.
Proficiency in Microsoft Office and/or Google Workspace.
Experience with HRIS, payroll, and benefits administration systems; familiarity with Employee Navigator, ADP, and/or MyBenefitLink is highly valued.
Preferred Education & Experience
Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent professional experience.
At least one year of HR experience, preferably in an HR operations, HR generalist, or people operations role.
Experience with payroll processing, benefits administration, employee records management, and HR compliance.
SHRM-CP certification is a plus.