Personal Lines Account Manager / Sales Associate
Location: Oakland, CA
Join our growing Farmers Insurance team in Oakland! We’re looking for a motivated Personal Lines Account Manager who enjoys building relationships, delivering excellent customer service, and helping clients find the right insurance solutions. This position offers a great balance of client service and sales, with opportunities to grow within the agency.
Key Responsibilities
- Engage with new and existing clients to identify insurance needs and recommend coverage solutions
- Make outbound follow-up calls and build long-term client relationships
- Assist with policy changes, renewals, and billing questions
- Maintain a high level of product knowledge across auto, home, and other personal lines products
- Proactively reach sales and retention goals through consistent client contact and follow-up
- Accurately document client interactions and maintain up-to-date records
The Ideal Candidate Will
- Be confident, professional, and self-motivated
- Have a sales-driven mindset with a passion for achieving goals
- Communicate clearly and persuasively, both verbally and in writing
- Bring energy, positivity, and persistence to every client interaction
- Stay organized and manage multiple priorities effectively
- Work well independently and as part of a supportive team
- Have solid computer skills (Windows, Microsoft Office)
- Bilingual in Spanish is preferred
Education:
- High school or equivalent (Required)
License:
- Active Property and Casualty insurance license (CA)
Benefits:
- Compensation: $50-65k
- New Business Commissions
- PTO, 401k, health insurance, vision, dental offered
- Holidays off
- Paid time off
- Licensing and Continuing Education reimbursement
- Paid product training
- Career advancement opportunities
- Employee Rewards and Discounts
- And much, much more!
This is a Full-Time, permanent position!