Personal Lines Account Manager

Personal Lines Account Manager / Sales Associate

Location: Oakland, CA

Join our growing Farmers Insurance team in Oakland! We’re looking for a motivated Personal Lines Account Manager who enjoys building relationships, delivering excellent customer service, and helping clients find the right insurance solutions. This position offers a great balance of client service and sales, with opportunities to grow within the agency.

Key Responsibilities

• Engage with new and existing clients to identify insurance needs and recommend coverage solutions
• Make outbound follow-up calls and build long-term client relationships
• Assist with policy changes, renewals, and billing questions
• Maintain a high level of product knowledge across auto, home, and other personal lines products
• Proactively reach sales and retention goals through consistent client contact and follow-up
• Accurately document client interactions and maintain up-to-date records

The Ideal Candidate Will

• Be confident, professional, and self-motivated
• Have a sales-driven mindset with a passion for achieving goals
• Communicate clearly and persuasively, both verbally and in writing
• Bring energy, positivity, and persistence to every client interaction
• Stay organized and manage multiple priorities effectively
• Work well independently and as part of a supportive team
• Have solid computer skills (Windows, Microsoft Office)
• Bilingual in Spanish is preferred

Education:

• High school or equivalent (Required)

License:

• Active Property and Casualty insurance license (CA)

Benefits:

• Compensation: $50-65k
• New Business Commissions
• PTO, 401k, health insurance, vision, dental offered
• Holidays off
• Paid time off
• Licensing and Continuing Education reimbursement
• Paid product training
• Career advancement opportunities
• Employee Rewards and Discounts
• And much, much more!

This is a Full-Time, permanent position!