Pharmacy Operations Coordinator

JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE: Pharmacy Operations Coordinator

JOB OVERVIEW: Assist the Pharmacy Operations Manager with the coordination of the Inpatient Pharmacy. Direct the work by coordinating roles and activities for Pharmacy Technicians.

DEPARTMENT: Inpatient Pharmacy & Infusion Center Pharmacy

WORK HOURS: Typically, Monday- Friday; Hours may vary to meet department needs; some weekends may be necessary. Typically, Monday- Friday; Hours may vary to meet department needs; some weekends may be necessary.

REPORTS TO: Pharmacy Operations Manager

PREREQUISITES:

Credentialed as a Pharmacy Technician or licensed as a Registered Pharmacist in the State of Washington and in good standing, or eligible for such credential/licensure.

Three years of inpatient experience as a Pharmacist or Pharmacy Technician.

Nationally certified by the Pharmacy Technician Certification Board, Preferred (if a technician).

QUALIFICATIONS:

Previous hospital experience with I.V. admixture, unit dose, and computers preferred.

Demonstrated ability to exercise independent judgment and discretion, with good public relations and proper patient management skills, and the ability to maintain positive interpersonal relationships with fellow employees and administrative staff.

Excellent written and verbal communication skills.

Excellent organizational skills.

Ability to communicate and work effectively with the physical and emotional demands of a diverse population.

Ability to maintain confidentiality of patient information.

Ability to work with Microsoft Office programs, Epic, and Pyxis systems. Requires frequent use of data entry keying into the computer. Basic typing ability (30 wpm) preferred.

UNIQUE PHYSICAL/MENTAL DEMANDS. ENVIRONMENT AND WORKING CONDITIONS:

Capable of walking 1-2 miles per shift.

Extensive data entry keyboarding into computer.

Busy pharmacy and professional office environment.

Some variable hours and weekends may be required.

Regular and punctual attendance is a condition of employment.

PERFORMANCE RESPONSIBILITIES: A. Generic Job Functions: See Generic Job Description/or Clinical Support Partner B. Unique Job Functions:

A. Administration

Coordinate day to day work functions of Inpatient Pharmacy Technicians.

Proactively design, improve and operationalize workflow for Inpatient Pharmacy Technicians.

Stay updated with rules and regulations that affect Pharmacy operations.

Work with the Pharmacy Operations Manager to address operational issues affecting the Inpatient Pharmacy.

Participate in organizational and departmental process improvement initiatives.

Coordinate and lead staff and project workgroup meetings with other Pharmacy administration team members.

Contact with outside departments for issue resolution related to medication distribution processes.

Contact with outside agencies for product evaluation, student training, products/vendor questions or investigations.

B. Personnel

Ensure appropriate scheduling and staffing levels of Pharmacy Technicians and Interns, including compliance with departmental and organizational leave policies.

Edit Kronos to ensure accuracy of timesheets and leave records. Coordinate resolution of issues with the departmental payroll coordinator.

Provide input for personnel performance reviews for assigned Pharmacy Technician staff and Pharmacy Interns.

Assist in the recruitment and hiring process for Pharmacy Technicians, Pharmacists and Interns, as applicable to the Inpatient Pharmacy.

Ensure Pharmacy Technician and Pharmacy Intern development, including but not limited to new employee orientation and on-going training.