PIP Service Representative

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

• Under general supervision, the PIP Service Representative supports GEICO First Party Medical by performing data entry and assignment of PIP litigation and related documents into the claims management system.  Additional job duties include processing of vendor/legal invoices, indexing of documents and claims, and general support for the GEICO First Party Medical team.

Essential Functions:

• • Indexing and data entry of Summons & Complaints, Arbitrations, Demands, and other legal-related PIP litigation documents.
  • Processing of vendor/legal expense invoices and management of related Reserves.
  • Assignment of logged items to the appropriate Litigation team and examiner for direct handling.
  • Entry and assignment/reassignment of legal activities such as trials, summary judgments, conciliations, awards, and withdrawals to the appropriate Examiner for handling and into the claims tracking programs and management system.

Candidates must meet the requirements specified below:

• • Must be able to speak in a professional manner by telephone
  • Must be able to handle a heavy workload in a fast-paced work environment, resolve complex business problems and handle complicated customer issues
  • Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
  • Must be able to respond to emails in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization
  • Must be able to multi-task
  • Must be able to learn and apply large amounts of technical and procedural information
  • Must be able to efficiently key and log data with a high degree of accuracy
  • Prior clerical or data entry experience is preferred, though we provide training for motivated candidates
  • Active Adjusters license preferred (training and exam fees provided).
  • Training and certification period require full time in-office presence.  Once training and certification is completed, this is a hybrid role with an in-office requirement of 4x per week.

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The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.