Tidewater Physicians Multispecialty Group is actively seeking a Practice Support Specialist to practice out of our Administrative office in Newport News. Tidewater Physicians Multispecialty Group (TPMG) includes more than 220 primary care, specialty physicians and advanced practice clinicians in more than 75 locations throughout southeastern Virginia. The schedule is full time work hours, Monday through Friday. This position will work on the Southside (Chesapeake, Norfolk, Virginia Beach, etc.)
Position Summary
The Practice Support Specialist is responsible for assisting with the development and implementation of projects that are introduced administratively and throughout the physician group. Provides frequent and positive interaction at the physician office level to promote an on-going open exchange for a strong and effective relationship between the office locations and administration.
Major Duties and Responsibilities
Collaborates with Office Managers, Regional Operations Managers and senior leaders to develop objectives, strategies and plan; conducts comprehensive needs assessments; makes recommendations for optimizing operations at the locations.
Assists with the development of priorities based on assessed needs, business impact and available resources.
Assists with processing medical-legal documents, insurance and correspondence requests in accordance with professional ethics, and in conformity with federal, state and local statutes.
Assists in the start-up of new medical offices as new physicians and specialties join TPMG.
Assists Regional Operations Managers with Office Manager turn over or new program training.
Participates in new hire training and orientation programs when necessary.
Assists with float pool programs.
Assures patients are given proper attention during patient advocacy situations
Assists with providing appropriate coverage for Office Managers when needed