Principal Technical Program Manager - AI Product Development Lifecycle

Elevate your career by steering multi-faceted technology programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in Operating Model Enablement''s Portfolio Management & Governance team, you will lead complex, multi-functional technology programs that improve portfolio governance, strategic planning, standards adoption, and executive decision-making across the firm. Your advanced analytical reasoning and adaptability will enable you to translate business, technical, and operational objectives into measurable outcomes, structured work, and decision-ready insights while navigating ambiguity and driving change. With demonstrated technical fluency, you will manage dependencies, risks, resources, and cross-functional delivery while shaping scalable frameworks, processes, and tools. Your communication and influencing skills will foster productive relationships with senior stakeholders and partner teams, ensuring alignment, quality, and value realization.

Job responsibilities

• Develop and implement strategic technical program plans that connect portfolio priorities, business value, measurable outcomes, milestones, dependencies, and execution across OME and partner organizations.
• Lead complex, cross-functional portfolio management and governance programs, managing scope, resources, timelines, risks, issues, and roadblocks to deliver intended outcomes.
• Establish and continuously improve portfolio governance frameworks, operating standards, quality checkpoints, and decision-making processes that promote consistency, transparency, and accountability.
• Produce executive-ready portfolio insights, health assessments, performance reporting, and recommendations that surface trends, trade-offs, risks, dependencies, and decisions requiring leadership attention.
• Build strong relationships with senior stakeholders, clients, product, technology, finance, and delivery teams to align priorities, clarify ownership, and drive timely decisions and beneficial outcomes.
• Guide the adoption and improvement of portfolio tools, data practices, automation, and reusable assets while championing lessons learned, best practices, and scalable capability development.

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technical program management, portfolio management, governance, or leading complex technology programs in large organizations.
• Demonstrated ability to translate strategy and business value into measurable outcomes, integrated plans, milestones, governance routines, and actionable executive reporting.
• Advanced analytical reasoning and problem-solving skills, with experience synthesizing complex business, technical, operational, and financial information into clear recommendations.
• Proven ability to lead through change and ambiguity, manage interdependent work, identify and mitigate risk, and maintain delivery discipline in high-pressure, shifting environments.
• Advanced stakeholder management, communication, and influencing skills, with demonstrated success aligning senior leaders and cross-functional teams around priorities, decisions, and accountability.

Preferred qualifications, capabilities, and skills

• Experience designing or improving enterprise portfolio management, investment planning, governance, portfolio health, or strategic planning frameworks.
• Working knowledge of product and technology operating models, agile delivery, portfolio tooling, data visualization, and workflow automation.
• Experience developing standards, playbooks, templates, or quality-assurance mechanisms that scale consistent practices across teams.
• Demonstrated ability to use data and emerging technologies, including AI-enabled solutions, to improve portfolio insights, reporting efficiency, and decision support.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans