About Tutor
We believe robots are the biggest lever we have to making the physical world a better, more affordable place. But robots are a rounding error in our society: nearly nine out of ten American factories and warehouses don’t even have a single robot, and robots have yet to make their way into our homes or places of business.
Tutor Intelligence is changing that.
Tutor is a robotics research and deployment company, building generally capable robot hardware and artificial intelligence to enable robots to go where no robots have gone before. Sonny is a semi-humanoid robot with frontier dexterity approaching the human form. Cassie does back-breaking work, moving boxes, pallets, and bulk goods for businesses from family-owned manufacturers to some of the largest brands in the world. Tutor robots are manufactured at scale and operate as a network, combining the whole fleet’s learned experience to train ever more capable robot artificial intelligence.
Founded at MIT and headquartered in Watertown, MA, our team is full stack: we design and manufacture robot hardware, train our own models, work directly with the smallest and largest end-customers, and maintain our fleet across the United States. We’re a team of researchers, engineers, technicians, operators, and sellers who love building things and solving hard problems.
Our mission is grand: robots everywhere, for the common good, raising the standard of living across North America, and then the world.
Tutor Intelligence builds and deploys autonomous palletizing and case-pick robots at customer facilities across the US. Our Watertown, MA manufacturing facility is scaling production of our Cassie robot toward 1,000+ robots by 2028, and we're looking for a Production Supervisor to lead the Cassie assembly and test line.
The Role
You'll lead a team of assembly and test technicians building the Cassie robot subassemblies. You'll own daily output, quality, and safety, and you'll help build the processes our scale-up depends on. This is a working leadership role: you'll be on the floor and jump in with the team when needed. You'll report to the Head of Manufacturing.
What You'll Do
- Lead, schedule and develop a team of production technicians to hit daily and weekly Cassie build targets
- Own line performance: throughput, first-pass yield, on-time delivery and labor efficiency
- Run daily start-up meetings, track KPIs, and escalate risks early
- Drive root cause and corrective action on build and test failures with Production Engineering
- Create and maintain work instructions, standard work and visual management
- Bring engineering changes (ECOs) onto the line on schedule without disrupting output
- Enforce safety, ESD and 5S standards, plus traceability in our MES (ION)
- Hire, cross-train and coach technicians, and build future leads
- Lead a shift independently and hand off cleanly to the other shift supervisor as we move to two shifts
- Train and certify new and contract technicians quickly using standard work, skills matrices and sign-offs
- Make sure every ECO and redline is posted at the station, briefed to the team, and verified across all robots in WIP
- Own shift attendance and expectations, holding the team accountable fairly and consistently
- Take field and test defects back to the line, correct the cause, and confirm the fix on every affected robot
What You Bring
- 3+ years supervising technicians in electromechanical assembly (robotics, automation or capital equipment preferred)
- Hands-on with mechanical assembly, cable harnesses, and basic electrical troubleshooting and test; willing to jump in on the line alongside the team
- A track record of improving a line, not just running one, and building processes where none exist yet
- A quality-first mindset: you protect first-pass yield and will stop the line when something is wrong
- Working knowledge of Lean methods and structured problem solving (5 Whys, fishbone, 8D)
- Comfort with an MES/ERP and managing by data
- A people developer who gives direct feedback and grows their team
- Clear communicator who works well with Engineering and Supply Chain and stays calm under pressure
- Experience leading a large contract or temporary workforce through high turnover
- Able to spot workmanship defects such as bad crimps, swapped wires and poor strain relief, and willing to stop a robot from moving forward until it is right
- Comfortable working a second shift
Nice to Have
- Experience at a startup or on a new production line ramp
- Lean Six Sigma certification
- Experience with industrial robot arms or mobile robots
- IPC/WHMA-A-620 or IPC-A-610 certification
- A degree or certification in a technical field
This is a non-exempt (hourly) position, eligible for overtime at 1.5x. Final pay within the range is based on experience and skills.
Why Tutor?
Whether you’re designing robots, closing deals, running deployments, or creating the processes that help us scale, your work doesn’t sit on a shelf. It shows up on real production floors, making physical work safer and more affordable.
Our team of 160+ is driven by curiosity and a genuine love of building. Everyone here takes real ownership, learns fast, and holds a high bar while having each other’s backs. If you love hard problems and creating things that didn’t exist before, you’ll fit right in.