Role
Production Support Lead (Telecom)
Location
Dallas,TX (WFH).
Job Description:
1. Operation experience 2. Incident management 3. Logs monitoring- Hands on 4. API understanding 5. Dynatrace alerts and monitoring
Mandatory skills
: Telecom Domain, Java 21, Spring Boot 3, Dynatrace,
GCP logs , Splunk, Jira
Good to have skills : BigQuery, Apigee, GCP, ServiceNow
Your tasks
Define and document project scope, objectives, and success criteria.
Manage and prioritise technology-driven projects, ensuring on-time and high-quality delivery.
Coordinate with development teams to ensure smooth software deployment and integration.
Conduct risk assessments and develop mitigation strategies.
Track and report project progress, milestones, and key performance indicators (KPIs).
Communicate project updates and potential blockers to leadership and stakeholders.
Ensure technical teams follow best practices, coding standards, and architectural guidelines.
Utilise Agile, Scrum, or Kanban methodologies for efficient project execution.
Work closely with quality assurance (QA) teams to guarantee high-quality project deliverables.
Track and optimise project costs, timelines, and resource utilisation.
Support post-implementation reviews and continuous improvement initiatives.
Work with vendors and external partners on technology implementations.
Implement best practices in project management, DevOps, and software development.