Program Administrative Assistant

Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento County. We're seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community. With our ongoing expansion, we're hiring and offering a sign-on bonus!

Position Title: Program Administrative Assistant
Program(s) and Location: CORE Marconi (Sacramento, CA)
Schedule: Full-time Non-Exempt, 40 hours per week, Monday - Friday 8:00am-5:00pm (may require working some evenings and weekend schedules)
Pay rate: $20.85 hourly

About the Position:

The Program Administrative Assistant provides administrative support to the assigned program and serves as an administrative assistant to the management team and direct service staff. This position may also provide backup receptionist duties.

Essential Duties & Responsibilities:

• Accurately complete all necessary forms, reports and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal/ADS billing and Avatar MH and ADS forms).
• Assist Managers and Direct Service Staff with forms and tracking systems.
• Enter and coordinate all data for applicable electronic systems.
• Assist Management with reports and projects as assigned.
• Provide back-up with clerical duties.
• Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes "Duty to Warn" which includes the responsibility to notify authorities and the intended victim(s) of physical harm.
• Transport clients as needed.
• Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the Agency HIPAA Manual.

• Previous experience working in the administrative/clerical field, with attention to detail.
• Work, volunteer or life experience with homeless individuals and/or individuals with mental health and/or substance abuse issues is desirable.
• Consumer of mental health/ADS services and/or a family member of a mental health/ADS consumer is desirable.
• Must have high school diploma or GED.

• Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings.
• Provide own vehicle, possess a valid California Driver's License and current vehicle insurance. Driving record must meet, and continue to meet the generalized driving guidelines used by our insurance broker.
• Consumer of mental health services or a family member of a mental health consumer is desirable.

• 21 PTO days per year (4 weeks & 1 day)
• 26 PTO days after the 5th year (5 weeks & 1 day)
• 6 days paid sick time
• 11 paid holidays
• 1 Personal Day
• Leadership Development
• Reimbursements
• Eligible for Government Loan Forgiveness Programs
• Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage)
• HSA Contributions
• Flexible Spending Account
• 401k match
• PTO Cash Out
• Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more
• Employee Assistance Program
• Regular wage step scale increases
• Flexible start/end times for some positions
• iPhone with unlimited data for personal/professional use and laptop for some positions
• Clinical Supervision towards licensure (for certain positions and upon approval)
• CEU days for certain positions
• Up to $500 CEU allowance for certain positions
• Annual BBQ and staff appreciation awards
• Annual Gift Card Program
• Referral Bonuses