Program Administrator I/II - MCO - QC Training and Education Unit - Behavioral Health

Program Administrator I/II - MCO - QC Training and Education Unit - Behavioral Health

Salary

$74,569.30 - $116,945.66 Annually

Location

Oxnard, and may be required to travel throughout Ventura County, CA

Job Type

Full-Time Regular

Job Number

0622HCA-26AD (NW)

Department

Health Care Agency

Division

Behavioral/Mental Health

Opening Date

11/06/2026

Closing Date

11/13/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

Description

Under general direction, plans, organizes and directs a specifically defined program area, a composite of programs, or support elements.

Position Overview

The Managed Care Operations (MCO) Division seeks a Program Administrator to serve as the working supervisor of the Training and Education Unit within Quality Care (QC). Reporting to the MCO Senior Manager, the incumbent supervises staff, manages daily operations, and supports the development, implementation, monitoring, and evaluation of VCBH's annual training plan.

The position coordinates training activities to address organizational priorities, DHCS, and Medi-Cal Behavioral Health Plan requirements, BHSA provisions, audit findings, and accreditation standards while ensuring compliance monitoring and audit-ready records. The incumbent oversees staff assignments, performance, and deadlines; resolves routine operational issues; and provides status reports and recommendations.

The ideal candidate is an organized, accountable leader with strong supervisory, analytical, and communication skills with the ability to translate regulatory requirements into effective training programs, compliance tracking, and audit-ready documentation. They establish clear expectations, manage competing priorities and deadlines, and build collaborative relationships with clinical leadership, County Human Resources, contracted providers, vendors, and accrediting bodies. A licensed clinician is preferred, with knowledge of clinical training, continuing education requirements, and applicable CPA, BRN, and CCAPP standards.

PAYROLL TITLE: Program Administrator I/II

WHAT WE OFFER

The County of Ventura offers an attractive compensation and benefits package. In addition to the annual salary an employee within these positions may also be eligible for the following:

• Bilingual Incentive- Incumbents may be eligible for bilingual incentive depending upon operational needs and certification of skill.
• Educational Incentive- Incumbents may also be eligible for an educational incentive of 2.5% for completion of an associate degree, 3.5% for completion of a bachelor's degree, or 5% for completion of a graduate degree for educational attainments not specifically required by the position.
• Deferred Compensation- Eligible to participate in the Countys 401(k) Shared Savings Plan and/or the Section 457 Plan.
• Health Plans- Full-time employees are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans.
• Flexible Spending Accounts- Choice of participation in the Flexible Spending Accounts which increase spending power through reimbursement of pre-tax dollars for IRS approved dependent care and health care expenses.
• Pension Plan- Both the County and employees contribute to the Countys Retirement Plan and to Social Security. If eligible, reciprocity may be established with other public retirement systems, such as CalPERS.
• Holidays- 13 paid days per year which includes a scheduled floating holiday.

APPROXIMATE SALARIES

Program Administrator I: $2,868.05 - $4,015.67 Biweekly

Program Administrator II: $3,363.23 - $4,708.99 Biweekly

DEPARTMENT/AGENCY: Health Care Agency - Behavioral Health

Program Administrator I/II is a Management classification and is not eligible for overtime compensation.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for this position only, which is a Regular position.

NOTE: If appointed at the lower level, incumbent may be promoted to the higher level without further examination upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.

TENTATIVE SCHEDULE

OPENING DATE: 11/6/26

CLOSING DATE: 11/13/26 at 5:00 p.m.

Examples Of Duties

Duties may include but are not limited to the following:

• Plans, organizes, assigns, and reviews the work of assigned staff; establishes workflows and internal deadlines; completes performance evaluations and addresses performance matters in consultation with management and Human Resources;
• Plans, organizes, coordinates, and directs the activities of assigned training programs, including annual training plan development and continuing education provider administration;
• Confers with other managers on policy matters and work problems; interprets policies and procedures and explains their application within the context of the assigned program field;
• Designs operational systems and ensures conformance in daily operation; designs tools and implements methods to monitor program performance;
• Represents the County in contacts with other governmental or community agencies and/or the public; confers and cooperates with others on policies and procedures as well as organizational, personnel, budget and operational issues;
• Executes data extractions from learning management system (i.e. Cornerstone) and other databases, for employee and department training and compliance reporting;
• Prepares required reports; compiles and analyzes narrative training information and statistical data to identify program needs and/or change required in annual training/compliance expectations; and
• Performs other related duties as required.

Typical Qualifications

These are entrance requirements to the exam process and ensure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, and EXPERIENCE:

Any combination of education and/or experience that would provide the required knowledge, skills, and abilities.

This can be demonstrated by:

Bachelor's degree in health care, business administration, or related field and

Program Administrator I: Three (3) years of recent experience in program management in private or public sector, which includes at least two (2) years in a healthcare setting.

Program Administrator II: Four (4) years of recent experience in program management in private or public sector, which includes at least two (2) years in a healthcare setting.

DESIRED:

• Masters degree in a healthcare related major
• Licensed in Social Work, Marriage and Family Therapy, Counseling Psychology or Clinical Counseling

Knowledge, Skills, and Abilities:

Working knowledge of:

• The principles and techniques of program management
• budgetary preparation and analysis
• fiscal management
• organization and staffing
• administrative application of data processing
• public relations
• personnel administration as applicable to allocated level and program
• principal techniques and methods applicable to developing ProForma financial statements, services line and other fiscal analysis programs

Ability to:

• Analyze administrative and program problems,
• prepare a variety of reports and recommendations
• speak effectively in public
• plan, organize, and supervise the work of others

Recruitment Process

FINAL FILING DATE: Applications must be received by County of Ventura Human Resources, Health Care Agency in Ventura, California, no later than 5:00 p.m. on Friday, November 13, 2026.

To apply on-line, please refer to our website at www.venturacounty.gov/jobs. If you prefer to fill out a paper application form, please call (805) 677-5184 for application materials and submit them to County of Ventura Human Resources- Health Care Agency, 646 County Square Drive, Ventura, CA 93003.

Note to Applicants: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

LATERAL TRANSFER OPTION: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.

SUPPLEMENTAL QUESTIONNAIRE - Qualifying: All applicants are required to complete and submit the questionnaire for this exam at the time of filing. The supplemental questionnaire may be used throughout the exam process to assist in determining each applicants qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

APPLICATION EVALUATION - Qualifying: All applications will be reviewed to determine whether the stated requirements are met. Those individuals meeting the stated requirements will be invited to the written examination.

COMPARATIVE SCREENING - Qualifying: If there is a high number of qualified applicants, a comparative screening will be conducted to determine which of the applicants will be selected for invitation to the oral examination. Applications will be evaluated and ranked according to criteria that most closely meets the needs of the department, so it is essential that applicants provide as much detail as possible and answer all parts of the application and supplemental questions.

TRAINING & EXPERIENCE EVALUATION:

A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

ORAL EXAMINATION - 100%: A job-related oral examination may be conducted to evaluate and compare participating examinees knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE: The selection process may consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence, using proper grammar and complete sentences to showcase your writing skills. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.

If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, and driving record may be required for this position.

For further information about this recruitment, please contact Nathan Wood by e-mail at nathan.wood@venturacounty.gov or by telephone at (805) 677-5232.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

MANAGEMENT

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

• Benefits website or you may call (805) 654-2570.
• Retirement FAQs
• Memorandum of Agreement

Union Codes: MB3, MB4, MS, MT, MCC, MU

01

Describe a specific program, project, or operational function for which you were responsible and explain how you led or managed it to achieve its objectives. In your response, describe the program's purpose and scope; how you established priorities, goals, work plans, and performance expectations; how you allocated resources and coordinated stakeholders; how you monitored progress and addressed barriers or changing priorities; and how you evaluated results and made improvements. Identify a significant challenge or decision you faced, the actions you personally took, and the outcome.

02

Describe a specific situation in which you applied healthcare or behavioral health knowledge, requirements, regulations, standards, or best practices to resolve a program or operational issue. Explain how you interpreted the applicable information, determined its impact on program operations or service delivery, communicated the requirements to others, and translated them into procedures, practices, or corrective actions. Include how you worked with clinical, administrative, compliance, quality, or other stakeholders; how you monitored implementation; and what results were achieved. Identify any challenges or differing perspectives and explain how you addressed them.

03

Describe a specific example in which you identified a staff or organizational learning need and developed, coordinated, delivered, or improved a training or education initiative. Explain how you identified the need; established learning objectives and selected the appropriate training approach; developed or obtained content and involved subject matter experts; addressed participation, implementation, or resource challenges; and assessed whether the training improved knowledge, performance, compliance, or service delivery. Describe how you used feedback, evaluation results, or identified gaps to modify or improve the training or education effort.

04

Describe your experience directing, supervising, or providing functional or lead oversight to staff responsible for delivering a program or achieving operational objectives. Provide a specific example that demonstrates how you established expectations, assigned and monitored work, evaluated performance, provided coaching or professional development, and addressed performance or conduct concerns when necessary. Identify the type of oversight you exercised (e.g., direct supervision with formal personnel authority, indirect supervision, lead or functional direction, project-team leadership, or programmatic oversight), the size and composition of the team, and your level of responsibility. Explain how you promoted accountability, addressed challenges, and ensured that staff and program commitments were met.

Required Question

Employer Ventura County

Address 800 S. Victoria Avenue

LOC. #1970

Ventura, California, 93009

Phone (805) 654-5129

Website http://hr.venturacounty.gov