Program Director- Senior :: Raleigh, NC (Onsite)

Sr. Program Director - Raleigh, NC

Duration: 12+ months (Onsite)

Responsibilities:

• Develop and oversee a comprehensive modernization roadmap with the tax system vendor.
• Coordinate with stakeholders to ensure effective program execution.
• Identify key program risks and implement mitigation strategies.
• Serve as the primary contact for the tax system vendor Project Manager.
• Create and deliver regular status reports and executive presentations.
• Facilitate Executive Steering Committee and Program Management Governance Meetings.
• Oversee vendor deliverables according to contract milestones.
• Manage Change Requests and ensure timely resolutions.

Stakeholder Engagement:

• Coordinate with IT departments and third parties for necessary changes.
• Collaborate on organizational change management strategies.
• Engage with external customers impacted by the new tax system.

Team Management:

• Lead a cross-functional team of project managers.
• Provide guidance and mentorship to team members.

Budget & Resource Management:

• Collaborate on procurement timelines and resource allocation.
• Track contract milestones and forecast budget needs.

Compliance & Risk Management:

• Ensure adherence to state, federal, and agency regulations.

Qualifications & Experience:

• Minimum of 7 years of experience in program or project management. PMP or PgMP certification preferred.
• Experience managing large-scale modernization projects, ideally in the public sector.
• Experience with public-sector taxation operations or technologies is a plus.
• Experience with Agile project management methodologies is a plus.
• Proven experience developing high-quality status reports and dashboards.
• Proven experience presenting to executive-level stakeholders.
• General knowledge of state/federal regulatory standards for government technology.

Skills:

• Excellent organizational skills to manage multiple tasks and priorities.
• Strong leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in project management software (e.g., MS Project).
• Proficiency in Microsoft Office, SharePoint, and MS Teams; advanced skills preferred.