Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Title: Program Manager
Location: Durham, NC
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Remote or Hybrid
Job Description
- A Strategic Leader who can drive and deliver multiple AI Initiatives for Clients at account level as Leader/SPOC and FDE with hands-on expertise on the below areas.
Mandatory Skills:
Responsibilities- AI Solution Architect
- Agentic AI
- AI/ML
- Design end-to-end AI/ML system architecture including data pipelines, model serving, inference infrastructure, and feedback loops.
- Architect Retrieval-Augmented Generation (RAG) pipelines for knowledge retrieval from curriculum content, textbooks, and learning repositories.
- Design multi-modal AI systems capable of processing text, audio, video, and assessments.
- Should have hands-on experience using Claude Code, Cursor, Blitzy Platforms.
- Establish architecture for Adaptive Learning Engines - systems that personalize content difficulty, pacing, and style based on learner behavior.
- Design LLM orchestration layers using frameworks such as Langchain, LangGraph, AutoGen, or Semantic Kernel.
- Define model selection and routing strategies across providers (OpenAI, Anthropic Claude, Google Gemini, AWS Bedrock, Azure OpenAI, open-source Llama/Mistral).
- Architect AI tutor agents capable of multi-turn dialogue, Socratic questioning, hint generation, and step-by-step explanation.
- Design autonomous assessment agents for auto-grading, rubric evaluation, plagiarism detection, and feedback generation.
- Build content generation pipelines for lesson plans, quiz banks, summaries, and curriculum mapping using generative AI.
- Define and govern the AI Harness - the full agentic AI stack from input processing to output safety and observability.
- Define multi-agent orchestration patterns for collaborative AI tasks across curriculum design, student support, and institutional reporting.
- Establish tool-use frameworks (MCP Protocol, OpenAI Function Calling) enabling agents to query databases, search content libraries, and trigger LMS workflows.
- Define/Build Knowledge Graphs for EdTech domain mapping learning objectives, concepts, prerequisites, and competencies for structured curriculum reasoning.
- Design learner memory systems tracking long-term progress, mastery levels, and knowledge gaps across sessions.
- Implement LLM evaluation frameworks using RAGAS, DeepEval to measure faithfulness, relevance, and educational accuracy.
- Define distributed tracing with Open Telemetry across the full AI request lifecycle for latency, cost, and quality monitoring.
- Partner with instructional designers and curriculum experts to ensure AI systems align with pedagogical best practices.
- Lead proof-of-concept and pilot programs for emerging AI capabilities (Adaptive learning system).
- Define and maintain the AI architecture roadmap, ensuring alignment with business goals and EdTech product strategy.
- Should have experience working with neo4j, IRT based ML models, AWS AI services, Postgres, Edtech systems, AWS AgentCore, AWS Sagemaker and etc.
- 25.00 Years of Experience
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Durham, NC |
| Industry | Computer/IT Services |
| Salary | $92.85 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Skills
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