Program Specialist III, CEO - Workers Compensation
Salary
$99,487.68 - $134,073.84 Annually
Location
Los Angeles County, CA
Job Type
Full time
Job Number
M08178-R
Department
CHIEF EXECUTIVE OFFICE
Opening Date
11/04/2026
Position/Program Information
EXAM NUMBER
M08178-R
WHEN TO SUBMIT YOUR APPLICATION
The application filing period will begin on Wednesday, November 4, 2026, at 8:00 a.m. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.
TYPE OF RECRUITMENT
We welcome applications from everyone.
Check Out Our Outstanding Benefits!
Click here to see a list of employee benefits.
Why Work for Us?
With almost 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California with over 100,000 employees in 39 departments, we provide vital and diverse public services like law enforcement, property assessment, public health protection, water conservation, and cultural activities.
The County has more than 2,100 different job types, offering a lifetime of opportunities and careers! We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. Join us and discover one of the strongest public-sector benefits packages in the county with a rich selection of health care options, robust retirement plans, and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.
The Opportunity
We are pursuing qualified candidates to fill Program Specialist III, CEO positions within the Chief Executive Office's Workers' Compensation section. The position provides professional services to operating departments regarding complex problems in the administration of Workers' Compensation.
Essential Job Functions
Position Responsibilities
For more information, please view the classification specification: Program Specialist III, CEO
Requirements
Requirements to Qualify
Three (3) years of journey-level experience, within the last five (5) years, administering or adjusting California workers compensation indemnity claims, -AND- possession of a valid California Self Insurance Certification of Achievement, obtained by passing the California State Self Insurance Plans exam.
Certificate Information
Applicants must demonstrate that they have successfully passed the California State Self Insurance Plans (SIP) exam by uploading and attaching a legible copy of their California Self Insurance Certification of Achievement with their application. Alternatively, documents may be emailed to Jasmine Hines at JHines@hr.lacounty.gov within seven (7) calendar days of applying. If we do not receive verification of certification completion, you will not be permitted to continue in the examination process.
We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or emailing to the exam analyst.
Withhold (allowing additional time to meet the requirements) or out-of-class experience (which refers to the performance of duties that are significantly different from or at a higher level than what is expected of the held official payroll title) will not be allowed for this recruitment. Required experience/certification must be fully met at the time of filing and clearly indicated on the application.
License
A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.
Physical Class
2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Additional Information
Our Assessment Process: This examination will consist of THREE (3) parts. Once we have identified that you meet our requirements, we will email you a notification, inviting you to participate in the following assessments:
Part I: A multiple-choice and/or simulation assessment(s), weighted at 50%, assessing:
Applicants who achieve a passing score of 70% or higher on Part I of the examination will have their Evaluation of Training and Experience (Part II) scored.
Part II: An evaluation of Training and Experience, weighted at 25%, assessing:
Applicants who achieve a passing score of 70% or higher on Part I and Part II of the examination will advance to Part III - The Writing Assessment.
Part III: A Writing assessment, weighted 25%, assessing:
Applicants who meet the requirements and achieve a passing score of 70% or higher on each weighted test part will be placed on the eligible register.
Exam Review
Some exam components are not subject to review by candidates. Multiple-choice and/or simulation assessments are not reviewable by candidates per Civil Service Rule 7.19.
Transfer of Test Responses
Test Preparation
We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help with preparing for the test, we recommend reviewing all related materials that seem necessary.
Eligibility and Vacancy Information
Those who passed the assessment(s) are placed on a list of eligible candidates in the order of their score group for a period of six (6) months. We will use this list to fill vacancies within the Chief Executive Office's Workers' Compensation section as they occur. Applications will be processed on an as-received basis and promulgated to the eligible list accordingly.
Application and Filing Information
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.
Please fill out the application completely. Provide relevant job experience including employers name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.
We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Falsification of information on your application and any attachments will result in refusal of application, rescission of appointment, or restriction of application to future recruitments.
We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicants responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail:
New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to Governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
All applicants must file their application online using their own user ID and password. Using a family members or friends login information may erase a candidates original application record.
____
Anti-Racism, Diversity, and Inclusion (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Testing Accommodation
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.
Testing Accommodation Coordinator Email: TestingAccommodations@hr.lacounty.gov
Testing Accommodation Coordinator Phone: (213) 441-3150
Teletype Phone: (800) 735-2929
California Relay Services Phone: (800) 735-2922
Department Contact Name: Jasmine Hines
Department Contact Phone: (213) 433-3482
Department Contact Email: JHines@hr.lacounty.gov
Exam Number: M08178-R
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.
Veteran's Credit:
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran's credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf
Revised September 2025
For detailed information, please click here
01
The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWERS CAREFULLY! Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience. Be as specific as possible and include all information as requested. Comments such as "see resume or application" will not be considered as a response. All information is subject to verification at any time in the examination and hiring process. Falsification of information on your application and any attachments will result in refusal of application, rescission of appointment, or restriction of application to future recruitments.
02
Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
Please add JHines@hr.lacounty.gov, info@governmentjobs.com, talentcentral@shl.com, noreply@proctoru.com, and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.
03
VETERAN'S CREDIT
If you are a veteran, you may be eligible for veteran's credit, which is an additional 10 points added to a passing score. We will need a copy of your form DD214 to review, so please include that with your application or email it to Jasmine Hines at JHines@hr.lacounty.gov as soon as possible. Submitting your DD214 promptly helps ensure smooth and timely processing.
04
How many years of journey-level experience do you have administering or adjusting California workers compensation indemnity claims?
05
If you indicated in the previous question having experience in administering or adjusting California workers compensation indemnity claims, was your experience gained within the last five (5) years?
06
Do you possess a valid California Self Insurance Certification of Achievement?
07
COUNTY OF LOS ANGELESDepartment of Human ResourcesCountywide Talent Assessment Division
TRAINING & EXPERIENCE EVALUATIONProgram Specialist III, CEO - Workers Compensation
General Information: This Training & Experience (T&E) Questionnaire is a self-assessment. Your responses to Supplemental Questions #8 through #17 are related to your experience as it pertains to having acquired the knowledge, skills, and abilities to successfully perform the Program Specialist III, CEO - Workers Compensation position. All information that you provide is subject to verification. The assessment will evaluate the following competencies:
Professional/Technical Knowledge of the Federal, State, and Local Laws, Rules, Regulations related to Workers Compensation (e.g., County Code, Board Policies; Fair Labor Standards Act; Fair Employment and Housing Act; Federal and California Labor Codes).
Political & Organizational Navigation - Ability to work skillfully with politics, procedures, and protocols across organizational levels and boundaries. Understands the inner workings of County Government and interrelationships of the department and other groups (e.g., County department managers, executives from external agencies). Knows the history and culture of the department and organization. Gets things done through formal channels and informal networks. Aligns and maneuvers division resources and internal politics skillfully to solve problems or accomplish goals. Knows who formally and informally has power to enable or block progress.
Problem Solving/Decisiveness - Identifies and analyzes problems/issues related to Workers Compensation. Gathers information from colleagues and distinguishes between relevant and irrelevant information; makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action to accomplish organizational goals in a professional and timely manner.
Customer Service - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others. Develops and maintains effective relationships with others (e.g., co-workers; supervisors/managers; representatives from County departments and other private/public organizations); may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Analyze/Interpret Data - Draws meaning and conclusions from quantitative (e.g., loss run reports, indemnity reports) or qualitative (e.g., policies and procedures related to Workers Compensation) data. Accurately summarizes data and presents it in charts, tables, graphs and computational or statistical reports.
This assessment is weighted 25%. All completed T&E questionnaires will be scored according to standardized criteria established and approved by a panel of subject matter experts.
Instructions for Completion
Carefully read the official County job bulletin for this examination.
You will receive points for each question based on the response(s) you provide. You will receive zero points for any question on which you do not provide a response.
Certification Statement By completing the following, I hereby attest that all information I have provided in this T&E Questionnaire is true and complete to the best of my knowledge. I acknowledge that Human Resources staff may contact my supervisor(s) to verify the information that I have provided. I understand that any misrepresentations, falsifications, or omissions of material facts violates Civil Service Rules and may subject me to actions including removal from this examination.
Furthermore, I certify that I will not disclose the questions used in this examination to any candidate nor will I provide any information to anyone concerning anything related to the questions posed to me other than concerned parties in an official protest or appeal. I understand that violation of this agreement can result in my disqualification from this examination as provided by Civil Service Rules.
08
[T&E Q1A] Do you possess a bachelors degree from an accredited college or university in Insurance, Risk Management, Human Resources, or a closely related field?
09
[T&E Q1B] If you answered "Yes" to the above question, in the comment box below, provide the name of the institution who conferred the degree, as well as the degree major. If you answered "No" to the above question, then indicate "N/A".
Ensure documents are unlocked before attaching to your application or emailing to exam analyst, as we do not accept password-protected documents.
10
[T&E Q2A] How many years of verifiable experience do you have in the administration of Workers Compensation claims?
11
[T&E Q2B] In the comment box below, you must indicate your position title, employer, supervisor name and phone number, and approximate dates of your experiences, and provide an example that briefly describes your experience. If you do not have this experience, then indicate "N/A." Comments such as "see resume or application" will not be considered as a response. Please limit your response to 200 words or less.
12
[T&E Q3A] Select the response that BEST describes your level of knowledge and expertise in the experience you included in the previous question?
13
[T&E Q3B] In the comment box below, you must indicate your position title, employer, supervisor name and phone number, and approximate dates of your experiences, and provide an example that briefly describes your experience. If you do not have this experience, then indicate "N/A." Comments such as "see resume or application" will not be considered as a response. Please limit your response to 200 words or less.
14
[T&E Q4A] Which of the following quantitative and/or qualitative data have you presented to upper management (e.g., County department managers, executives from external agencies) when reviewing and validating Workers compensation claims?
(Select All that Apply)
15
[T&E Q4B] In the comment box below, you must indicate your position title, employer, supervisor name and phone number, and approximate dates of your experiences, and provide an example that briefly describes your experience with each selection made in the previous question. If you do not have this experience, then indicate "N/A." Comments such as "see resume or application" will not be considered as a response. Please limit your response to 200 words or less.
16
[T&E Q5A] How many years of verifiable experience do you have reviewing quantitative (e.g., loss run reports, indemnity reports) and/or qualitative (e.g., policies and procedures related to Workers Compensation) data for Workers Compensation claims?
17
[T&E Q5B] In the comment box below, you must indicate your position title, employer, supervisor name and phone number, and approximate dates of your experiences, and provide an example that briefly describes your experience. If you do not have this experience, then indicate "N/A." Comments such as "see resume or application" will not be considered as a response. Please limit your response to 200 words or less.
Required Question
Employer County of Los Angeles
Address
Los Angeles, California, 90010
Website http://hr.lacounty.gov
| Location | Los Angeles, CA |
| Salary | $99,487.68–$134,073.84 Per Year |
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