• Lead assigned small community-based youth and adult teams with heart—after school, respite, weekends, summer camp —ensuring every participant feels welcomed, supported, and seen.
• Champion program quality, safety, and a consistently positive participant experience across all service lines.
• Support and coach Case Managers, building a team culture rooted in clarity, kindness, and accountability.
• Keep schedules steady and staffing strong so programs run smoothly and families feel confident in our care.
• Partner with HR to bring in great people and set them up for success through thoughtful hiring, onboarding, and training.
• Contribute to audits, reporting, and continuous improvement efforts that help our programs grow stronger each year.
• Participate in the on‑call rotation, offering calm, supportive guidance when services run outside office hours.

• Minimum of 2 years supervisory experience in fast paced environments
• Understanding of strategies and services related to intellectual/developmental disabilities 
• Strong communication skills and a leadership style rooted in clarity, empathy, and accountability.
• Ability to manage multiple programs, locations, priorities, and schedules with calm, steady organization.
• Familiarity with state regulations, documentation standards, and quality assurance practices (or willingness to learn quickly).
• Comfort supervising staff, coaching performance, and building a positive, mission‑aligned team culture.
• Tech‑friendly and adaptable—able to learn new systems, support audits, and maintain accurate records.
• A commitment to supporting youth, adults, and families with intellectual/developmental disabilities with dignity and respect.
• Valid driver’s license and willingness to travel between sites (Atco/Montclair)
• Ability to participate in the on‑call rotation.

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