Program Support Specialist (Health Professional II) - CMHHIP
Salary
$2,280.92 - $3,193.85 Biweekly
Location
Pueblo, CO
Job Type
Full Time
Job Number
IIB 03870 10/29/2026
Department
Colorado Department of Human Services
Division
OBH - CMHIP
Opening Date
10/29/2026
Closing Date
11/5/2026 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
1600 W. 24th St. Pueblo, Co 81003
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
Stacy.Chinea@state.co.us
Salary Note
Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Department Information
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CDHSCareers
Please note: This recruitment may be used to fill multiple vacancies.
This position is open ONLY to Colorado State Residents
About Colorado Mental Health Hospital in Pueblo
Colorado Mental Health Hospital in Pueblo (CMHHIP) is an acute care psychiatric hospital that provides comprehensive psychiatric treatment and medical services by multidisciplinary treatment teams. This includes: 24-hour nursing care and assessment; psychiatric intervention and evaluation; psychological services; psychosocial services; Occupational Therapy; Educational and Vocational Rehabilitation services; Recreational Therapy; and other services required of an acute care psychiatric hospital licensed in the state of Colorado. CMHHIP provides psychiatric services for adolescent, adult, and geriatric patients.
Description of Job
About the Position:
This position will be 100% on campus; Monday - Friday hours are 8:00 a.m.- 5:00 p.m.
This position exists to assist the Program Support Professionals (HP V's and HP IV's) with operational oversight, program coordination, provision of fiscal resources, safety and security, and regulatory compliance for assigned treatment and management teams. The Health Professional II collaborates with treatment teams, management teams, Continuity of Treatment Office, Department of Facilities Management, and Admissions department to support in the delivery of patient care. This position provides assistance through coordination with assigned treatment and management teams to facilitate compliance with regulatory agencies, standards of care, hospital policy and procedures regarding delivery of patient care. Additionally, this position coordinates daily operational services with Program Support Professionals in order to support and oversee daily safety and security functions, acquisition and delivery of goods and property, and delivery and monitoring of active treatment.
Unit Coordination & Administration Support
Attends patient multi-disciplinary team meetings, supports HP IV & HP V's with operational oversight, program coordination, monitoring and implementation of active treatment, provision of fiscal resources, safety and security, and regulatory compliance for assigned treatment and management teams.
Mail/Packages
Assist in monitoring and collecting outgoing mail.
Safety, Security and Regulatory Compliance
Assists the Program Support Professionals in completing Environment of Care (EOC) rounds on assigned units. Monitors follow-up by departments and divisions to problems identified during EOC rounds and the Safety and Risk Manager, reports issues to the Program Support Professional.
Assists the Safety and Risk Manager during regulatory audits, surveys, and during critical incident inquiries, such as The Joint Commission and Centers for Medicare/Medicaid Services (CMS), as well as in response to complaints and citations by external organizations, such as state and county Health Departments.
Assists in monitoring regulatory compliance, therapeutic services, and safety and security of patients and staff, including unit contraband searches and checks.. Maintains up-to-date knowledge of CMHHIP policies and procedures.
Monitors completion of cleaning logs on all refrigerators each month. Monitors completion of daily temperature checks on all refrigerators. Ensures clothes dryer lint traps are cleaned, inside of washer lids are cleaned, and laundry rooms are locked. Checks to ensure all emergency exit lighting on units is properly lit. If not, coordinate work orders and repairs with the Program Support Professional. Assists with updating Safety Data Sheets (SDS). Assesses and assists with the removal and replacement of broken furniture and/or other hospital property. Sends weekly team monitors to the Program Support Professional.Conducts unit cardboard checks weekly and ensures that all cardboard is discarded as soon as possible.
Patient Support Services
This position collaborates with treatment teams, management teams, Continuity of Treatment Office, Department of Facilities Management, and Admissions department to support the delivery of patient care. Provides assistance through coordination with assigned treatment and management teams to facilitate compliance with regulatory agencies, standards of care, and hospital policy and procedures regarding delivery of patient care.
Complete schedule and program delivery evaluations
Follow strict policy, adhere to protection orders; assist in the provision of patient supervision during court hearings, visitation, and transportation
Position may coordinate and/or provide transportation for patients and assist patients with home visits
Coordinates with the team to order, deliver, and restock program point stores
Maintains inventory and stock point store items as needed. Provides point store inventory to Program Support Professional monthly
Other Duties as Assigned:
Any other duties that may arise that may need to be completed that are not covered in the above duty statements
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications:
Experience Only:
Five (5) years of relevant experience in an occupation related to the work assigned to this position, such as Healthcare or Hospital Operations, Program Coordination/Administrative Support, Human Services or Social Services Support, Safety, Compliance, or Facility Administration.
OR
Education and Experience:
A combination of related education in
Preferred Qualifications:
Experience: 1-3 years of administrative support, program coordination, or operational oversight in a healthcare or institutional setting.
Regulatory Compliance: Familiarity with standards and surveys from The Joint Commission (TJC) and the Centers for Medicare & Medicaid Services (CMS).
Safety & Facility Operations: Experience conducting Environment of Care (EOC) rounds, performing unit searches, maintaining safety/cleaning logs, and tracking maintenance work orders.
Administrative & Inventory Control: Proven ability to manage property audits, inventory, and confidential mail distribution in compliance with HIPAA.
Interpersonal & Crisis Skills: Demonstrated capability in conflict resolution, de-escalation, and meeting physical/tactical safety requirements.
Conditions of Employment:
Standard background check and reference check.
Shall not initiate or engage in sexual, social, personal, or financial relationships with patients either during or anytime after hospitalization, even if the patient requests or initiates such a relationship. All relationships with current or former patients must be disclosed on your application;
Successfully pass all modules of the CMHHIP New Employee Orientation core curriculum to include English reading comprehension, relevant competency assessments, and written/practical exams in Defensive Tactics;
Possess the physical ability to use current hospital-required verbal and physical intervention training
Lift arms above head and kick as high as own waist;
Stabilize another person to accomplish a controlled takedown;
Withstand impact on own body using an ASP shield;
Rotate body 90 degrees with feet planted for using a defensive tactic;
Kneel on one or both knees and stand up again with multiple repetitions;
Must be able to see and hear in order to observe, address and respond to potential breaches in safety;
Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury;
Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently;
Work in situations involving assaultive behavior, physical control of another person and/or restraint situations;
Ability to read and comprehend the English language; effectively and fluently communicates in English, both
verbally and in writing;
Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors
in inclement weather and/or concrete floor/wall work settings;
2-step TB (tuberculosis) screening is required of all new employees upon hire;
Annual influenza vaccination, other vaccinations as required by the State and facility.
Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
Disclose that information on the application.
Explain why the prior termination or resignation should not disqualify you from the current position.
Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
CDHS Selection Process Explanation
Employment history is calculated on a full-time basis (40/hrs. per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.
Preferred Qualifications & Competencies:
Relevant years of state service experience.
Minimum Qualification Screening Process
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.
Comparative Analysis Process - Structured Application Review
After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.
Your Work Experience/Job Duties
Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.
If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.
Supplemental Questions
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).
Appeal Rights
You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.
You or your representative must sign and submit the official appeal form for review.
You can find the official appeal form here.
You must be deliver the official appeal form to the State Personnel Board:
By email (dpa_state.personnelboard@state.co.us), or
Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.
Contact the State Personnel Board for assistance:
At (303) 866-3300, or
Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Directors Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.
Supplemental Information
How to apply to the State of Colorado(Youtube Video, Runtime 3:59, Closed Captions Available)
The Assessment Process
About Us & Benefits
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
State of Colorado Employee BenefitHub Resource Center
Employee Wellness program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program.
Our Values
We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
ADA Accommodations
CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.
This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.
EEO Statement
The State of Colorado is an equal opportunity employer
We are committed to increasing a "Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a "Colorado for ALL" drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Additional Support For Your Application
Toll Free Applicant Technical Support
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agencys contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Describe your experience conducting routine (monthly), for cause searches, and contraband checks within a psychiatric, residential, or secure care facility. How do you balance thoroughness with maintaining patient dignity and facility policies?
02
Provide a specific example of a time when you successfully de-escalated a patient exhibiting aggressive, agitated, or challenging behavior. What verbal or intervention techniques did you use to restore order and safety?
03
Detail your experience managing, organizing, and maintaining inventory for property and supply storage rooms. How do you ensure compliance with building codes, safety standards, and accurate record-keeping during audits or patient moves?
04
Are you a current or previous State of Colorado employee?
05
If you are a former State of Colorado employee, please provide your EID (employee identification number will start with 99....), if not applicable type N/A. Failure to provide this information may disqualify your application from further consideration.
06
Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.
07
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.
08
Are you a Veteran requesting preference? If yes, you must submit a copy of DD214
09
The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links
Required Question
Employer State of Colorado
Address See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, --
Website https://careers.colorado.gov/
| Location | Pueblo, CO |
| Salary | $2,280.92–$3,193.85 |
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