Summary: To coordinate the clerical and administrative duties of jobs on behalf of the Project Manager/Estimator. This position is also responsible for handling the phone duties associated with the Team, or as assigned.
Responsibilities:
Works with collections regarding collecting deductibles, progress payments and final payments, when needed.
Coordinates with other departments and office staff to complete projects, paperwork and keep the processes timely for each project.
Maintains notes in PSA and job field files, as necessary.
Performs general administrative work as necessary, including preparing reports and correspondence, reviewing correspondence, copying and filing, preparing purchase orders, daily work orders and daily communication with the Team Leader and Project Manager about ongoing projects.
Assists the office staff, the production management staff and sales staff, as needed.
Provides quick and accurate responses to agents and clients.
Completes contracts, applications and other paperwork.
Coordinate and communicate with insurance companies, agents, mortgage companies, and clients regarding the Team’s workflow from beginning to end.
Answers the phones, directs calls and assists clients.
Demonstrates a positive image of the Company to staff and clients; this shall include oral and written communication and visual presentation.
Provide exemplary customer service to clients, employees and vendors.
Provide accurate and timely reports for project tracking and reporting.
Communicate clearly and concisely, both orally and in writing; must be proficient in reading and writing the English language.
Generate timely information with accuracy and efficiency.
Manage multiple projects at a time while paying strict attention to detail.
Establish and maintain cooperative working relationships with those contacted through the course of work, gain cooperation through discussion and persuasion.
Qualifications:
Proficiency in Microsoft Word and Microsoft Excel, and Adobe.
1 to 3 years of administrative, office, or project coordination experience (ideally within construction or insurance).
Ability to multi-task effectively.
Ability to organize and prioritize.
High School Diploma.
Valid Drivers License.
Numbers & Facts
Location
Memphis, Tennessee
Salary
$19–$22
Skills
Administrative Skillsunmatched
Adobe Product Familyunmatched
Communication Skillsunmatched
Constructionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Driver's Licenseunmatched
English Languageunmatched
Establish Prioritiesunmatched
High School Diplomaunmatched
Insuranceunmatched
Mail Processingunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Mortgageunmatched
Multitaskingunmatched
Persuasion Skillsunmatched
Prepare Correspondenceunmatched
Presentation/Verbal Skillsunmatched
Production Managementunmatched
Project Estimatesunmatched
Project Trackingunmatched
Project/Program Coordinationunmatched
Project/Program Managementunmatched
Purchase Ordersunmatched
Reporting Skillsunmatched
Salesunmatched
Team Lead/Managerunmatched
Telephone Skillsunmatched
Time Managementunmatched
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