Payrate: $20.00 - $22.00/hr.
Summary:This project coordinator role is more related to onboarding and not so much on the recruiting side. The Onboarding Operations Coordinator (requesting 2) manages 20 - 30 partners simultaneously across overlapping monthly onboarding cohorts, each at different stages of a 112+ task onboarding journey. This role requires heavy phone and email communication with partners and vendors, continuous context-switching, and daily coordination across internal teams. The Coordinator will use Salesforce and internal tools to track progress, identify at-risk partners, and ensure every cohort is packaged cleanly for handoff.
Primary Objectives- Track and drive completion of 112+ onboarding tasks per partner across concurrent cohorts
- Conduct daily partner follow-up via phone and email to hold partners accountable to deadlines
- Manage vendor list verification and monitor vendor status updates to identify lagging partners and intervene
- Perform FMCSA record scrubbing and compliance verification for each partner
- Maintain accurate, real-time task closure and status updates in Salesforce
- Escalate blockers to program management with clear context and recommended actions
Basic Qualifications- 2+ years of experience in program coordination, operations, or project management
- Experience working with high-volume, multi-stakeholder processes
- Strong written and verbal communication skills
Preferred Qualifications- Bachelor's degree preferred
- Experience in transportation, logistics, or fleet operations
- Familiarity with FMCSA regulations and motor carrier compliance
- Aptitude to quickly learn new systems and software
- Ability to multi-task and prioritize, with strong organizational and follow-up skills
Pay Transparency: The typical base pay for this role across the U.S. is: $20.00 - $22.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.
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