Project Data Assistant (REMOTE)

Responsibilities:

• Validates expectations with customers before, during, and after project completion.
• Exceeds customer expectations on a regular basis while performing excellent customer service.
• Successfully manages multiple projects through all phases.
• Ability to work independently under pressure, to organize and prioritize workloads, and to keep several projects progressing to completion with little or no direction.
• Ability to weigh options, foresee consequences, and employ good judgment.
• Serves as a liaison between field technicians, department management, government bodies, and customers.
• Use independent judgment to handle and troubleshoot all inquiries, questions, and complaints.
• Proactively completes projects on time.
• Reviews and oversees completed plans and project documentation for accuracy.
• Monitors equipment production to ensure product integrity.
• Consistently meets the overall project deadlines in a timely manner.
• Builds trust and confidence with contractors and the Project Management Team.
• Assists with managing multiple subcontractors across multiple states.
• Recruits and develops business relationships with new subcontractors.
• Drives sales and profitability through effective and efficient project execution.
• Understands principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Requirements:

• Excellent organizational and time management skills.
• Excellent communication and interpersonal skills; both written and verbal.
• Extraordinary commitment to the highest level of customer service.
• Ability to work well with customers in verbal and in written communication.
• Remains calm when dealing with an upset or angry customer and listens to their concerns/questions.
• Positive, outgoing, energetic team player that enjoys working in a collaborative team environment.
• Must be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.).
• Proven ability to function in all phases of the project development, from sales proposals and design, through project completion and closeout.
• Knowledge/Proficiency in Microsoft Office programs.
• Knowledge /Proficiency in Salesforce.
• Demonstrated sense of urgency and ownership in all assignments.
• Ability to collaborate closely with other team members on a wide variety of projects.
• Prepares timely and accurate paperwork.
• Participates in marketing activities and business development efforts.
• Experience with Solar.