YOUR ROLE:
Coordinate the end-to-end implementation of regulatory reporting mandates and lead the transition into sustainable post-production support. This role will manage country rollout planning, stakeholder alignment, readiness governance, issue intake, triage, escalation, and root-cause resolution to ensure compliant, timely implementations and stable production operations across Client, vendor, product, technology, tax, compliance, legal, and country teams.
YOUR CORE RESPONSIBILITIES:
Coordinate implementation planning for new mandates, including scope, milestones, dependencies, readiness gates, and required stakeholder engagement
Facilitate discovery workshops and regulatory applicability assessments with country teams, tax, compliance, legal, vendor partners, and Client product and technology teams
Manage assigned workstreams through intake, discovery, requirements, design, build coordination, testing support, go-live readiness, hyper care, and transition to run
Drive cross-functional decision-making on compliance needs, process impacts, operational changes, data requirements, technology dependencies, and vendor or platform implications
Maintain project-level RAID logs, open-item trackers, decision logs, dependency trackers, action registers, and auditable implementation documentation
Establish and run the post-production support process, including issue intake, severity classification, ownership routing, escalation paths, and response expectations
Assess reported production issues, determine business and regulatory impact, identify accountable owners, and coordinate timely resolution across Client, vendors, product, and technology partners
Capture lessons learned, recurring issues, root causes, control gaps, and documentation updates to improve future rollouts, production stability, and support readiness
Required qualifications
5+ years in program/project management delivering complex, multi-workstream regulatory, tax or enterprise technology change programs.
Demonstrated experience managing fixed date international regulatory reporting or compliance implementations (e.g., transaction level reporting, statutory/cross border reporting, VAT/GST digital compliance, SOX/financial controls programs) across multiple countries or business units simultaneously.
Hands on experience with formal program governance tooling: RAID/decision logs, readiness/entry exit criteria, Gantt/critical path tracking (e.g., MS Project, Smartsheet, Jira/Confluence) and executive status reporting.
Experience managing delivery through third-party advisory/systems integration partners (e.g., Client, other Big 4 or SI firms) and software vendors.
Working knowledge of finance/tax systems landscapes to test whether reported technical or business status is credible.
Bachelor's degree in Business, Finance, Information Systems or a related field, or equivalent professional experience.
PMP, PgMP or equivalent formal program management certification.
Preferred qualifications
Experience standing up controls/compliance operating models from an early or immature state.
Agile/Scrum delivery certification in addition to traditional program management credentials.
Experience presenting and managing escalations with senior stakeholders
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.