Project Manager Senior

Site: The Brigham and Women''s Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Performance Improvement Manager plays a key role in supporting the development, implementation, management and sustainment of a system of quality and safety in the Perioperative Department and across the Brigham Family. The Performance Improvement Manager, working under the Sr Director manages and executes multiple department quality projects and safety initiatives. This role is responsible for supporting an extensive portfolio of department projects This role works collaboratively with multidisciplinary teams across Perioperative Services.

Essential Functions:

• Has a working knowledge of systematic and coordinated approaches to solving problems using a quality improvement framework such as the IHI model for improvement, lean or other improvement methodologies and tools. Demonstrates progressively independent leadership skills.
• Leads multidisciplinary teams in the development, implementation, and evaluation of quality care initiatives across Perioperative Services.
• Has knowledge of measurement framework, and participates in the design, development and implementation of data collection tools. Oversees and conducts data analytics and data integrity. Reviews of accurate data collection.
• Works collectively with clinical staff to facilitate the highest possible performance on selected clinical quality measures.
• Participates in the development and implementation of strategies to enhance continuous improvement in process and outcomes.
• Actively networks across MGB to develop skills, knowledge base, and opportunities to promote system quality initiatives.
• Supports the Perioperative Department Annual Goal-Setting process, including collaborating with key stakeholders to develop measurable goals tied to the department's strategic plan.
• Other administrative and operational duties as assigned by Director of Professional Operations.

Qualifications

Education:

Bachelor's degree in a related field required.

Master's degree in a related field preferred.

Relevant experience may be considered in lieu of the required degree: No

Experience:

3-7 years of project management experience required, preferably within the healthcare industry.

3-7 years Quality and Process Improvement experience preferably in healthcare

3-7 year of team leadership experience required.

Knowledge, Skills and Abilities

• Demonstrated knowledge and use of quality improvement methodologies and tools.
• -Must have strong interpersonal skills necessary to establish supportive, collegial relationships, and to interact effectively with administrative and clinical leadership, staff, clinical leads, and other healthcare professionals.
• Highly self-motivated. Ability to manage multiple projects simultaneously and adhere to work deadlines.
• Excellent verbal and written communication skills.
• Excellent presentation skills including ability to speak before large audiences and prepare and provide Power Point presentations.
• Excellent computer skills including Microsoft Office (Word, Excel, PowerPoint, Access), Flowcharting/mapping (QI Charts).

Excellent problem-solving and conflict-resolution skills.

Excellent written and verbal communication skills.

Ability to work independently and as part of a team.

Additional Job Details (if applicable)

Department: BWH Perioperative Department

Schedule: Monday - Friday | 7am-6pm Flexible | Full Time| Onsite

Hybrid model is offered after 90 days of training (subject to change based on departmental/organizational needs), providing flexibility while maintaining meaningful connections with colleagues.

Compensation: The posted salary reflects the starting range for this position. Actual compensation will be based on the selected candidate's qualifications, including experience, education, and relevant skills.

Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more!

Please note that this position does not support sponsorship for employment visa status or work authorization programs, including OPT and STEM OPT. Therefore, candidates requiring employment authorization through these programs are not eligible for consideration.

Remote Type

Hybrid

Work Location

75 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$79,560.00 - $115,720.80/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

2200 The Brigham and Women''s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.