Project Operations Coordinator

Job Title: Project Operations Coordinator

Location: El Segundo, CA

Pay Rate: $22 per hour, W 2

Duration: 12+ Month Contract

Summary:

• Work Mode: Onsite
• The Project Operations Coordinator plays a crucial role in ensuring the smooth and efficient execution of project-related sales orders and logistics.

Responsibilities:

• Accurately enter sales orders into the ERP system and submit them for approval.
• Manage and process sales order revisions and updates as needed.
• Oversee and track past due shipments, proactively addressing any potential delays.
• Create shipping documents and manage the shipping process.
• Contact customers to inform them of parts readiness for pickup or shipment.
• Coordinate crating requests with external vendors.
• Verify weights and dimensions with the warehouse team to ensure accurate packing lists and commercial invoices.
• Edit and finalize packing lists and commercial invoices.
• Conduct End-User Certificate (EUC) checks for internal company orders to ensure compliance with export regulations.
• Serve as a primary point of contact for customers and logistics companies, providing timely updates and resolving any inquiries or issues.
• Manage the RMA process, including receiving, processing, and tracking returned materials.
• Perform other related tasks as assigned from time to time by the manager and senior staff.

Requirements:

• A bachelor's degree in Business Administration, Supply Chain Management, Logistics, International Trade, or a related field is required. Alternatively, relevant work experience in a related field may be considered in lieu of a degree.
• Minimum 2 years of experience in logistics, operations, manufacturing, or a related field.
• Relevant internship experience may be considered in lieu of full-time work experience.

Preferred Skills:

• Strong organizational and time-management skills: Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Excellent communication skills (written and verbal): Ability to communicate effectively with internal teams, customers, and vendors.
• Attention to detail and accuracy: Ability to ensure data accuracy and prevent errors in order processing and documentation.
• Proficiency in Excel for reporting and data analysis.
• Problem-solving and analytical skills: Ability to identify and resolve issues related to orders, shipments, and customer inquiries.
• Customer service orientation: Ability to provide excellent customer service and build positive relationships.