Public Information Officer UN

Public Information Officer UN

Salary

Depends on Qualifications

Location

Albuquerque, NM

Job Type

Full Time

Job Number

2700442

Department

Mayors Office

Division

MA-Mayors Office

Opening Date

10/30/2026

Closing Date

Continuous

Bargaining Unit

NU

• Description
• Benefits
• Questions

Position Summary

The Public Information Officer (PIO) develops, coordinates, and implements public information and communications strategies for an assigned City of Albuquerque department. The position is responsible for communicating department programs, services, initiatives, and activities to the public and news media through clear, accurate, timely, and effective communications.

The PIO serves as a primary media liaison for the assigned department and may serve as a department spokesperson when appropriate. Responsibilities include developing strategic communications plans; responding to media inquiries; preparing news releases, media advisories, statements, talking points, and other written materials; planning and coordinating press conferences and media events; and supporting digital communications and public outreach.

The PIO works closely with department leadership, subject matter experts, and the Citys Communications and Marketing team to ensure communications are accurate, coordinated, and consistent with City policies, priorities, and established procedures. The position requires strong writing skills, sound judgment, initiative, and the ability to manage multiple assignments and respond effectively to time-sensitive or sensitive situations.

The position may require on-call availability and work outside regular business hours, including evenings and weekends.

This is an unclassified at-will position

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

• Develop, implement, and evaluate strategic communications plans to inform the public about department programs, services, initiatives, and priorities.
• Serve as a primary media contact and department spokesperson, when appropriate; respond to media inquiries, coordinate interviews, and maintain professional relationships with news organizations.
• Research, write, edit, and distribute public information materials, including press releases, media advisories, statements, talking points, speeches, newsletters, and digital content.
• Work with department leadership, subject matter experts, and the Citys Communications and Marketing team to verify information, develop messaging, and coordinate communications in accordance with City procedures.
• Plan and coordinate press conferences, media briefings, public announcements, and other communications-related events, including logistics, speakers, and supporting materials.
• Identify proactive communications opportunities, develop media pitches, monitor news coverage, and recommend responses to emerging issues.
• Develop and coordinate website content, social media, photography, video, publications, and other communications materials in collaboration with appropriate City staff.
• Prepare department leadership and City officials for media interviews and public appearances, including developing briefing materials, key messages, and anticipated questions.
• Assist with public information and media coordination during emergencies, critical incidents, and other sensitive or time-sensitive situations.
• Maintain communications records, media contacts, activity trackers, and reports; coordinate public outreach efforts and evaluate communications effectiveness.

SUPPLEMENTAL FUNCTIONS:

• Represent the department at community meetings, professional events, and other activities as appropriate.
• Participate in professional development and assist with special projects and other related duties as assigned.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelors degree from an accredited college or university in journalism, communications, public relations, marketing, public administration, or a related field preferred; and

Three (3) years of professional experience in public information, media relations, journalism, public relations, strategic communications, or a related field preferred.

When assigned to Environmental Health Department:

Bachelors degree from an accredited college or university in journalism, communications, business administration, public relations or a related field preferred; and

Three (3) years of marketing or communications experience preferred; and

To include one (1) year of supervisory experience preferred.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Drivers License, or the ability to obtain by date of hire.

Possession of a City Operators Permit (COP) within 6 months from date of hire.

May be required to work nights and weekends on occasion.

Working Conditions

Environmental: Office environment, exposure to computer screens. May travel from site to site.

Physical: Essential and supplemental functions may require maintaining physical condition necessary for walking, standing or setting for prolonged periods of time.

Total Rewards. Total You.

The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!

Paid holidays? Check

Paid parental leave? Check

Paid birthdays off? Check

Vacation and sick leave starting Day 1? Check and check

Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.

Total Rewards - City of Albuquerque

Fire Department

Albuquerque Police Department

01

Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).

• No High School Diploma
• High School Diploma or GED
• Non/degree accredited- Some College
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

02

Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 or more years

03

Do you possess a valid New Mexico Drivers License, or have the ability to obtain by date of hire (attach a copy of your Drivers License)?

• Yes
• No

04

Do you possess the supervisory experience outlined in the minimum requirements? If you have successfully completed the City of Albuquerques Pre-Management Development Program (PMDP), please include two (2) additional years in your supervisory experience (attach certificate, if applicable).

• Yes
• No

05

I acknowledge that I am applying for an unclassified at-will position. Interviews may or may not be conducted as unclassified positions can be appointed.

• Yes
• No

Required Question

Employer City of Albuquerque

Address 400 Marquette N.W.

Albuquerque, New Mexico, 87103

Phone 505 768-3700

Website http://CABQ.GOV