Agri-Cover, Inc., an aftermarket automotive manufacturer, is looking to fill the full-time Quality Control Management position that is available in our Jamestown, ND location. They are looking for a driven individual to take on this Quality Control Job. Apply online at www.agricover.com/careers.
Summary
The Quality Control Manager is responsible for ensuring product quality, consistency, and reliability throughout the production process, from research and development testing to final inspection. This hands-on leadership role oversees quality control processes.
The ideal candidate combines strong technical and analytical skills with a practical, solutions-oriented mindset and a commitment to accountability, teamwork, and continuous quality improvement.
Essential Duties and Responsibilities include the following.
- Responsible for all Supplier Corrective Action Request (SCAR) processes.
- Responsible for all aspects of the Internal Corrective Action Request (ICAR) program.
- Process submitted ICARs by ensuring that they are directed to the appropriate department managers and are subsequently returned with satisfactory corrective actions in a timely fashion.
- Document and analyze data as it pertains to external field failures.
- Identify trends and assist in solving product quality issues that occur in the customer usage experience.
- Collect and review data and product specifications to determine if present standards are met.
- Responsible for developing and initiating standards and methods for inspection, testing, and evaluation through a team approval process and customer feedback.
- Demonstrates strong practical and mechanical aptitude, with the ability and willingness to perform hands-on testing, operate testing equipment, troubleshoot issues, and work directly with products and materials to evaluate quality and performance.
- Assists in devising sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.
- Sets up and conducts tests of complete units and components under operational conditions to investigate design proposals for improving equipment performance or other factors, or to obtain data for development, standardization, and quality control.
- Responsible for measuring and testing products and tabulating data concerning materials, products, or process quality and reliability.
- Records test procedures and results, numerical and graphical data, and recommendations for changes in product or test method.
- Assist Customer Service in making assessments and decisions regarding customer warranty claim requests.
- Interfaces with procurement, QC Specialist, manufacturing, customers, or vendors to coordinate and assist in resolving quality-related problems.
- Maintains a working knowledge of the latest codes and new developments in testing and examination methods of processes, materials, and products.
- Provides final inspection for outbound products.
- Trains and works cooperatively with team leads inspecting the quality of all products in their departments, periodically throughout the year.
- Performs first article measurements for both new Make and Buy piece parts.
- By request, inspects received product to meet ACI and industry standards.
- Analyzes field returns and reports the findings to the appropriate person/people.
- Responds to production requests for product or process information.
- Responsible for email correspondence to the Quality Control Distribution Group. Works with others to find a solution and reports the result to the group.
- Conduct finished product audits on a routine basis.
- Proactively identify opportunities to strengthen controls, improve production processes, prevent defects, and minimize quality errors through effective monitoring, root-cause analysis, and continuous improvement initiatives.
- Oversees and ensures New Hire Quality training is completed and assists in retraining events as needed.
- Responsible for all aspects of quality control related to the department, including industry best practices and developing new tools and processes to ensure department quality goals are met.
- Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in oneon- one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Computer Skills
To perform this job successfully, an individual should have knowledge of Accounting software; Contact Management systems; Internet software; Inventory software; MS Office, Excel, and Outlook software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee will regularly lift or move 25 pounds, frequently lift or move 50 pounds, and occasionally lift or move up to 100 pounds. Team lifting or finding a mechanical advantage when possible is preferred for dealing with items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate.
Supervisory Responsibilities
- Directly supervises 1 to 2 employees in the Quality Control Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Matching
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Full-Time
- Monday to Friday
- Climate Controlled Facility
- No Nights, No Weekends