Quality Control Supervisor

Imagine being a team member of ETRIA Manufacturing USA Inc. (EMUS) a member of the Ricoh family of companies, which has a rich history of environmental conservation, community involvement, and steady company growth. ETRIA Manufacturing USA Inc is part of a joint venture with Toshiba TEC (ETRIA Global website). We are a leading provider of toner products at our facilities in Lawrenceville, GA. Join our team to help create the best manufacturing company in the office printing industry.

Come join our team!

The QC Supervisor oversees quality control operations within a manufacturing environment, ensuring materials, components, and finished products meet established quality standards and customer requirements. This role supervises inspection activities, assigns and schedules work, trains employees on quality procedures, and supports compliance with testing and inspection processes for 25+ employees, across multiple shifts and facilities.

The QC Supervisor Will:

• Model the "safety first" behaviors we expect of all employees by ensuring that operational procedures and processes are performed safely and provide a safe work environment.
• Plans and implements daily and weekly work schedules and assignments to meet quality control and inspection goals. May track and control budget for functional area.
• Communicates, trains, and enforces adherence to quality control policies and procedures for assigned operations area. Recommends changes to daily processes.
• Supervises and schedules quality inspection activities to confirm the quality of materials received and/or products produced within the assigned manufacturing operation. Enforces operations adherence to new and revised inspection methods and processes. May recommend procedural adjustments to reduce manufacturing costs and improve operation efficiency.
• Supervises work activities in the implementation of new product quality inspection and part inspection set-up procedures.
• May recommend the suspension or release of materials/parts to production or final product for shipment to customers.
• Participates in or may lead the investigation of product quality issues. Notifies production and engineering areas regarding identified quality issues. Supports production operations in the implementation of corrective action, tests solution effectiveness and provides feedback on results. May initiate Corrective Action Requests (CAR), reviews issues and participates in process to assess the proper identification of problem cause and implementation of countermeasures.
• Maintains inspection documentation and updates related databases. Reviews and summarizes inspection data and generates periodic quality reports.
• Schedules and coordinates the maintenance of inspection measuring and test equipment.
• Responsible for toner process lab, and production departments, test to ensure test are completed per requirement, data review and analysis, and feedback to production. Completes analysis task as directed by manager.