Radiology Imaging Support Specialist - PRN (ORMC)

• Utilizes all Corporate Radiology computer systems effectively and accurately.
• Receives outpatients to the Imaging Department, ensures the validity of prescriptions, inputs HIS system orders, and assures comfort during the wait time.
• Imports and exports images as needed according to OH guidelines.
• Opens, reads, and burns images to a CD for patient or physician release.
• Performs data integrity and validation of transferred/copied images to ensure no data loss has occurred.
• Learns and maintains proficiency in all existing and new image and data retrieval and distribution medians such as HIS, PACS, CR and Image Workstations.
• Maintains thorough knowledge of policies, system problem resolution techniques, and system downtime processes.
• Understands departments and hospital systems and operations, how they correlate and interface to other services and systems provided by OH and other facilities, and the impact on our customers.
• Communicates effectively, openly, and encourages conflict resolution within the team.
• Demonstrates a positive attitude, professional appearance, and demeanor, and communicates effectively with the customer to meet and exceed customer satisfaction.
• Understands HIPAA regulations and applies these concepts as they relate to the exchange of confidential information.
• Assumes the role of a team leader as necessary to ensure continuous workflow and team cohesiveness.
• May be required to participate in training sessions and/or workshops related to technology changes and/or new innovations. May be responsible for training others on these advancements.
• Adheres to Orlando Health’s mission statement and strategic imperatives.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures, department guidelines and education requirements.

Other Related Functions

• Recognizes basic anatomy/pathology, medical terminology, and ICD & DX codes.
• Attends departmental meetings and in-services and participates in process improvement initiatives.
• Participates in educational programs required to enhance skills.
• Performs assigned and additional duties as necessary in a confidential, accurate, and timely manner to ensure customer satisfaction.
• Maintains the overall organization and cleanliness of work areas, thus promoting a positive customer environment.
• Provides input to the team and participates constructively in team decisions.
• Maintains equipment and supply inventory.

Education/Training

• High school graduate or equivalent.

Licensure/Certification

• None.

Experience

• Two (2) years of clerical or customer service experience.