Real Estate Lending Manager

Southwest Airlines Federal Credit Union, a world-class financial institution, is looking for a Real Estate Lending Manager located at our corporate office near Love Field Airport.

The Benefits of Working Here:

We work hard to ensure that our employees work in an environment of respect, trust, and fun! We are committed to helping our employees stay healthy, feel secure, grow and development, and maintain a work/life balance through our comprehensive benefit programs:

• FREE health insurance
• FREE dental insurance
• FREE vision insurance
• FREE life insurance
• FREE short-term and long-term disability
• FREE employee checking account
• Paid Time Off up to 3 weeks per year
• 13 Paid Holidays (2 ½ weeks of more paid time off!)
• Flexible Spending Accounts
• 401(k) plans with employer match
• Tuition reimbursement
• Casual dress code, every day!
• Ongoing training through classroom and online formats
• Employee recognition programs
• Employee committees that promote culture, fun, and wellness
• Monthly company-wide activities for our employees, like Baseball Day, Chocolate Chip Day, Summer Luau, Say Something Nice Day, Biggest Loser, and a Step Challenge

Responsibilities:

• Responsible for planning, organizing, and directing Real Estate Lending activities including production, underwriting, servicing, loss mitigation, assistance with budgeting and accounting processes. Ensure that loan servicing operations are in accordance with established regulations, policies, procedures, and legal requirements, and result in maximum volume, appropriate profit, and minimum delinquency ratios.
• Ensure that all subordinate areas of responsibility support Credit Union objectives and goals. Trains, directs, and appraises assigned personnel and implements corrective actions as necessary. Ensure that service and lending metric goals are met and service levels are provided professionally and efficiently, and that members' problems are resolved promptly. Performs other duties and responsibilities as assigned within the scope of the position.

Essential Functions & Basic Duties:

• Lending authority; performs and assists with approvals and denials of home loan underwriting. Monitor pipeline performance. Provide guidance on complex loan scenarios, exception requests and underwriting related matters.
• Assists the Director of Real Estate Lending in developing short and long-term goals and plans for the Mortgage Department. Assists in completing department budgets and provides monthly accounting and summary reports. Make suggestions and recommendations as appropriate.
• Develop policies and procedures for loan activities. Conducts periodic reviews of existing systems and procedures to ensure maximum efficiency and legal compliance. Initiates improvements in lending and promotion practices which will further the objectives of the Credit Union.
• Execute established operational goals and ensure that corporate-wide objectives are complemented and supported.
• Provides leadership to personnel through effective objective setting, delegation, and communication. Conducts staff meetings as required and inform personnel of policy and procedure changes. Discuss areas needing improvement.
• Ensures that personnel are well-trained, effective, and optimally used. Identifies training needs and develops appropriate training programs. Conducts training sessions and cross-trains as appropriate.
• Ensure that staffing levels are appropriate.
• Conducts performance appraisals as required. Formulates and implements corrective actions as needed. Sets individual goals with staff members to assist them in achieving their full potential. Recommend salary adjustments as appropriate.

Qualifications:

• Education/Certification: College degree in finance, accounting, or a related area, or an equivalent combination of experience and training.
• Required Knowledge: Thorough knowledge of Credit Union loan products and applicable policies and standards.
• Excellent understanding of government regulations and legal requirements involving mortgage lending and servicing.
• Strong knowledge of accounting and able to skillfully apply all related computer applications.
• Experience required; at least five years of progressive experience in mortgage lending-related positions. At least two years of administrative and supervisory experience.

Skills/Abilities:

• Strong leadership and team management skills
• Strong project management skills
• Well organized
• Strong analytical and critical thinking skills
• Ability to solve complex problems
• Strong verbal and written communication skills
• Manage priorities to meet established deadlines

Preferred Programs:

• Competent in Microsoft Office
• Competent in Microsoft Excel
• D+H Mortgagebot
• FICS Mortgage Servicer
• Jack Henry Symitar
• NContracts HMDA Relief
• Familiar with FNMA & FHLB Underwriting/Selling and Servicing Guidelines

Pay:

DOE

Schedule:

Monday to Friday, 8:30 am - 5:00 pm

Work Location:

2430 Shorecrest Drive, Dallas, TX 75235

Company Overview:

Southwest Airlines Federal Credit Union provides a complete array of financial services for all employees and families of Southwest Airlines and over 200 more companies across the United States. Since our inception, we have continued to maintain a rapid pace of growth throughout our four branches in TX and AZ! We now serve over 50,000 members nationwide and we're still growing! Our members enjoy the most elite financial services and the best member service around! Learn more about us on our website: https://www.swacu.org/connect/careers.html