Receptionist and Administrative Assistant

Key Responsibilities

Front Desk & Customer Service

• Greet residents and visitors in a friendly, professional manner.

• Answer phone calls, respond to emails, and handle inquiries about clubhouse services, amenities, and HOA processes.

• Assist residents with facility reservations, event registrations, and access cards/fobs.

• Provide information on community rules, policies, and scheduled activities.

Administrative Support

• Maintain accurate records, logs, and filing systems (digital and paper).

• Assist in preparing reports, notices, newsletters, and correspondence on behalf of the HOA or management.

• Schedule meetings, coordinate calendars, and prepare meeting rooms.

• Process incoming/outgoing mail and deliveries.

• Support management in collecting and tracking forms, waivers, and documentation.

Facility & Event Coordination

• Monitor clubhouse cleanliness and promptly report maintenance issues.

• Maintain inventory of office supplies and clubhouse materials; handle ordering when required.

• Help coordinate HOA events, including setup, sign-in, and resident communication.