Position: Receptionist / Admin
Reports to: Partner
Department: Administration
Location: 1499 Gulf to Bay Blvd # 100, Clearwater FL 33755
Position Type: In Office
Classification: Full Time - Non-exempt
Summary
As a receptionist/admin, you will work independently, perform administrative tasks, answer calls, welcome visitors and provide clerical support duties. You will report directly to the Principal Partner of Simplicity UFC. The receptionist/admin will also provide support to the VP of Operations and assist in day-to-day office operations. The ideal candidate is an experienced professional with knowledge of office operations and customer service best practices. We expect you to perform well in a team environment and have exceptional people skills.
Primary Responsibilities:
- Manage complex calendars, maintain diaries/agendas and coordinate meetings that will sometimes include multiple individuals located across time zone
- Schedule out of town appointments, make appropriate travel arrangements including flights, hotel accommodations as well as reserve meeting venues and find local eating establishments
- Respond to or send out e-mails that are professional, direct, purposeful and courteous
- Answer incoming phone calls and / or route calls to the appropriate team member
- Warmly greet and welcome clients, agents and all visitors upon their arrival then provide general tidying up after their departure
- Manage incoming and outgoing mail as well as ship and track outgoing packages
- Field any vendors that solicit in person or by telephone
- Attend invited meetings, take notes, follow up on tasks through to completion
- Create and maintain a functional filing system that is best suited for accurate documentation and quick retrieval of paperwork
- Purchase, retrieve and maintain a proper inventory of office and kitchen supplies
- Check and respond to all incoming faxes and voicemails, and respond appropriately
- Implement and administer office systems, protocol and proper procedures for the benefit of the staff, agents and clients
- Help in the coordination of company functions such as Sales Team meeting and holiday events
- Assist the marketing team throughout the bi-monthly UFC Summits
- Schedule and follow up on office repairs and / or maintenance such as damaged card reader, locked emergency doors, rubbish removal, carpet cleaning
Qualifications:
- 3+ years of receptionist / administrative experience
- High school diploma / GED required; Associate’s Degree or higher preferred
- Must be able to meet deadlines in fast-paced quickly changing environment
- In-depth knowledge of the company, product and brand is preferred
- Understanding of how CRM systems work is preferred
- Proven experience as an executive assistant or other relevant administrative support experience
- Ability to organize a daily workload by priorities
- Proficient in MS Office, with working knowledge of CRM platforms
Core Competencies:
- Self-motivated, positive, creative, innovative thinker and multitasker with the ability to prioritize and manage time strategically
- Attention to detail a must
- Excellent verbal and written communications skills
- Ability to work well within a team as well as independently
- Dependability and a positive attitude are a must
Essential Job Functions:
- Maintain a stationary position (sitting or standing) for extended periods.
- Lift and move objects weighing up to 25lbs Weight.
- Communicate and exchange accurate information clearly with peers, leadership, and external partners.
- Collaborate closely with colleagues and external parties to achieve project goals.
- Operate computers and standard office equipment on a constant basis.
- Perform repetitive motions involving wrists, hands, and fingers.
- Assist clients and colleagues via telephone, email, and in-person.
- Observe and analyze details at close range.
- Interpret data and present findings in group settings.
- Occasional evening or weekend work required based on project deadlines or business necessity.
Travel Requirements:
- Minimal to None: Approximately 0%-9% (Office-based with potential for day trips or annual meetings).
Compensation & Benefits:
Compensation (based on experience)
- Hourly Rate: $20-$24/hour
Benefits
- Employee Benefits (Medical, Dental, Vision, Life Insurance, other)
- 401k with Employer Match
- Paid Time Off
- Free Gym Access
*This role is an in-office position