Receptionist - Full-Time

Front Desk Receptionist - Full-Time - Monday-Friday (8:00AM-4:00PM)

Join Ginger Cove, a premier life-care retirement community in Annapolis known for exceptional service, a welcoming atmosphere, and a commitment to enhancing the lives of our residents.

We are currently seeking friendly, customer-focused Full-Time Receptionists to serve as the first point of contact for residents, families, visitors, vendors, and staff. This position is ideal for someone who enjoys helping others, providing outstanding customer service, and working in a professional and supportive environment.

Available Schedule:

Full-Time Receptionist:

• Monday-Friday
• 8:00 AM - 4:00 PM
• Holiday coverage required as scheduled

What You'll Do:

• Welcome residents, visitors, vendors, contractors, and family members with professionalism and warmth.
• Answer and direct incoming phone calls efficiently and courteously.
• Create and process work order requests for residents and staff.
• Assist residents with transportation requests, guest room reservations, and activity information.
• Maintain front desk records, key logs, directories, and communication logs.
• Provide general administrative support to various departments.
• Assist residents with copying, faxing, and other clerical needs.
• Communicate important updates and information to appropriate departments.
• Help ensure smooth daily operations at the front desk.

Why Join Ginger Cove?

• Flexible part-time schedules.
• Opportunity to build meaningful relationships with residents.
• Friendly and professional work environment.
• Beautiful waterfront campus in Annapolis.
• Supportive team culture dedicated to exceptional service.

Job Qualifications:

• High School diploma or equivalent required.
• Excellent interpersonal and communication skills.
• Must be proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Must have experience using general office equipment (i.e. postage machine, telephones, copier, fax machine, etc.).
• Must present self in a professional manner, display genuine concern for elderly, and tact in dealing with others.
• Must have completed or be willing to complete educational requirements imposed by State regulations within the specified timeframe.

Benefits & Perks:

At Ginger Cove, we value our team and offer a strong benefits package:

• Medical, dental, and vision insurance
• Retirement plan with employer match
• Paid time off (accrual-based)
• Tuition assistance & scholarship programs
• Employee referral bonus program
• Annual bonus opportunities
• Employee recognition programs
• Additional voluntary (ancillary) benefits

Ginger Cove is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Ginger Cove will not tolerate harassment or discrimination based on any of these protected classifications.