Receptionist

***Position open until November 09, 2026***

The City of Haines City is an equal opportunity employer and will consider all applicants for all positions equally without regard to their race, sex, age, color, religion, creed, national origin, veteran status, or any other legally protected status. The City of Haines City is a Drug-Free Workplace. Applicants who complete the initial screening process will be required to complete a pre-employment drug screen and physical. Police Department applicants will also be required to take a Polygraph Examination. All information provided by an applicant will be verified for truthfulness and accuracy if a conditional offer of employment is made. Applications and other submitted documents are considered public records.

Salary range is provided to show the min to max compensation for a position. It is not the basis for or guarantee of a starting salary.

Position Function:

Under the direction of the Deputy City Clerk, performs assigned duties necessary to support the clerical functions and needs of City Departments and/or Divisions.

Essential Duties:

1. Performs assigned duties necessary to support the clerical functions and needs of City Departments and/or Divisions. Duties include, but are not limited to, answering telephones, guest services, record keeping, typing (e.g. memos, letters, spreadsheets, et), data entry, scanning documents,filing, taking and disseminating messages, mail processing, and distribution. Responsible for reporting suspicious activity or behavior to appropriate personnel.

2. Provides notary, fax, scanning, and copying services to the public.

3. Performs additional duties as assigned by the City Clerk or the City Manager to be consistent with the City Charter and/or any approved City Ordinances or Resolutions.

Environment:

Duties are performed primarily within an office environment. Possible exposure to dust and mold.

Knowledge/Skills/Abilities:

• Required knowledge and experience are normally obtained through the completion of a curriculum resulting in either a High School Diploma or GED, and one (1) to three (3) years of proven work-related experience is required.

• Prior receptionist or call center experience is preferred.

• Work requires the ability to read and type letters, memos, documents, etc.

• Work requires the ability to develop spreadsheets.

• Must possess good oral and written communication skills.

• Must possess good organizational skills.

• Ability to establish and maintain effective working and professional relationships with City and other public employees, public officials, contractors, consultants, vendors, media, and the general public.

• Thorough knowledge of Microsoft Word, Excel, and PowerPoint.

Other Requirements:

• Must possess a valid Florida Class E driver's license.

• Must pass applicable pre-employment testing and background and credit checks.

SPECIAL REQUIREMENT:

This position may be required to report for work when a declaration of emergency has been declared in Polk County.