Job Summary
We are seeking a professional, highly organized, and welcoming Legal Receptionist to serve as the first point of contact for our law firm. In this role, you will manage our front desk operations, greet clients, direct incoming communications, and provide critical administrative support to our attorneys and legal staff. The ideal candidate possesses an excellent phone demeanor, strong attention to detail, and a deep understanding of the confidentiality required in a professional legal environment.
Key Responsibilities
- Client Relations: Greet clients, opposing counsel, and visitors warmly, ensuring they feel welcomed and comfortable upon arrival.
- Communication Management: Answer, screen, and route multi-line phone calls to the appropriate attorney or department while taking accurate messages.
- Appointment Scheduling: Coordinate and maintain attorney calendars, schedule client consultations, and manage the booking of conference rooms.
- Client Intake Support: Assist with initial client intake by gathering basic contact information and entering data accurately into our case management software.
- Mail & Document Handling: Sort, log, and distribute incoming mail, faxes, and courier deliveries; coordinate outgoing mail and legal shipments.
- Office Organization: Maintain the cleanliness and organization of the reception area, lobby, and primary conference rooms.
- Administrative Assistance: Perform general clerical duties including photocopying, scanning legal documents, filing, and drafting basic correspondence or memos.
Qualifications & Skills
- Experience: 1–2 years of experience as a receptionist or administrative assistant, preferably within a law firm or professional services environment.
- Education: High school diploma or equivalent required; college coursework or a paralegal certificate is a plus.
- Technical Skills: Proficiency with Microsoft Office Suite (Word, Outlook, Excel) and familiarity with cloud-based legal case-management systems.
- Communication: Exceptional verbal and written communication skills with a polished, professional demeanor.
- Discretion: Demonstrated ability to handle sensitive client matters with complete discretion and maintain strict confidentiality.
- Multitasking: Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
Benefits & Compensation
- Competitive hourly pay based on experience.
- Health, dental, and vision insurance options.
- Paid time off (PTO) and observed holidays.
- 401(k) retirement plan with firm match.