Location: Miami, FL
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Schedule: Full-Time | Monday–Thursday | Friday Rotational Schedule
Compensation: Competitive, DOE
About the Role
Our confidential client, a leading global investment firm, is seeking a polished and welcoming Receptionist to serve as the first point of contact for the firm. This individual will manage a high-volume switchboard, warmly greet employees and guests, and provide a range of administrative and office support. The ideal candidate is highly organized, detail-oriented, service-minded, and able to manage competing priorities with professionalism, discretion, and sound judgment.
Responsibilities:
- Screen calls and determine call priority using sound judgment and company protocols
- Manage a high-volume switchboard, accurately directing calls while maintaining a calm and professional demeanor
- Greet and assist employees and guests in a warm, professional manner
- Provide clear and accurate company information, directions, and general assistance
- Provide clerical support, including data entry, maintaining logs, and distributing mail
- Follow company security protocols and ensure guests are properly escorted
- Serve as the primary point of contact for vendors, couriers, delivery services, and other visitors
- Process and reconcile travel and expense reimbursement requests in accordance with company policies
- Coordinate domestic and international travel, including flights, hotels, transportation, reservations, itineraries, and meetings
- Maintain detailed calendars, contacts, and databases for multiple professionals while ensuring accuracy and confidentiality
- Coordinate logistics for internal and external meetings and conferences, including video conferencing, catering, meeting materials, printing, and presentations
- Assist with department activities and special events as needed
- Handle sensitive and confidential information with the highest level of discretion
- Collaborate with team members and provide support as needed
- Assist with internal projects and other ad hoc responsibilities as requested
Requirements:
- Minimum of 2 years of relevant receptionist or administrative experience
- Proficiency in Microsoft Office Suite
- Knowledge of Concur and Salesforce preferred
- Excellent written and verbal communication skills
- Strong confidentiality, discretion, and professional judgment
- Exceptional interpersonal and customer service skills
- Highly organized and detail-oriented with the ability to manage multiple priorities
- Reliable, punctual, and professional
- Ability to occasionally assist outside of standard business hours with urgent needs, including last-minute travel changes
Please submit your resume for consideration!
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