About the Role:
Join Quality Primary Care as a Receptionist and be the welcoming face of our dedicated team! In this vital role, you will ensure a smooth patient experience while supporting our mission to provide exceptional healthcare in Rockville, MD.
Responsibilities:
- Greet and assist patients with a friendly and professional demeanor.
- Manage appointment scheduling and confirm patient visits efficiently.
- Handle incoming calls and inquiries, providing accurate information.
- Maintain patient records and ensure confidentiality in compliance with HIPAA.
- Process patient payments and insurance claims accurately.
- Coordinate with healthcare providers to facilitate effective communication.
- Manage office supplies and ensure a clean, organized reception area.
- Assist with administrative tasks as needed to support the team.
Requirements:
Desired : experience working in medical clinic
- High school diploma or equivalent; additional education in healthcare administration is a plus.
- Previous experience in a medical office or reception role preferred.
- Strong communication and interpersonal skills to interact with patients and staff.
- Proficiency in electronic health record (EHR) systems and Microsoft Office.
- Ability to multitask and handle a fast-paced environment effectively.
- Detail-oriented with strong organizational skills.
- Compassionate and patient-focused attitude.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
About Us:
Quality Primary Care has been serving the Rockville community for over a decade, providing personalized and compassionate healthcare. Our patients love us for our commitment to quality service, and our employees appreciate the supportive and collaborative work environment that fosters professional growth.
Quality Primary Care Associates is a physician owned primary care and internal medicine practice serving adults across Rockville, Gaithersburg, and Columbia, Maryland. Our team is focused on high quality, relationship-based care in a supportive, collaborative environment where providers can do their best work.