Receptionist

Front Desk Receptionist

WESTPAK. – San Jose, CA 

For over 40 years, WESTPAK has been a trusted testing partner for a diverse industry. Sustaining that level of consistency requires a core ingredient, our great people. From the tenured employees who value the lasting bonds and share their wealth of knowledge, to our new employees who bring in new perspectives and opportunities; we continue to develop our employee-owned company with stewardship and integrity while continuing to make lives better. 

The Front Desk Receptionist role is responsible for overseeing the operational support of the front desk, which includes greeting, welcoming, and directing visitors, notification of visitor arrivals, and general office administration.

We offer a competitive compensation package that includes ESOP shares, 401k match, Health Benefits, various Supplemental health packages, and pet insurance for your furry loved ones. 

Essential Duties and Responsibilities(Other duties may be assigned as needed)

• Performs administrative and office support activities for multiple supervisors.
• Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.
• Extensive software skills, Internet research abilities, and strong communication skills are required.
• Staff in this category may also have the title of department assistant, coordinator, or associate.

• Supports supply management, office replenishment, and meeting/lunch logistics.

• Maintains security by following procedures; monitoring logbook; issuing visitor badges.

• Maintains a safe and clean reception area by complying with procedures, rules, and regulations.

• Directs visitors by maintaining employee and department directories, giving instructions.

• Supports supply management and office replenishment.

Requirements for Eligibility

• High School graduation 

• 3-5 years of previous experience in a office administration/receptionist role.  

• Previous experience with multi-line phone systems is preferred. 

• Organized, process driven, and able to multitask under high pressure/high stress situations.  

• Proven results in high detail-oriented activities 

• Strong attention to detail. 

• Experience in successfully handling multiple activities and projects at one time.  

Personal/Professional Attributes:  

• Fast learner and ability to communicate clearly. 

• Demonstrates strong accountability 

• High focus on customer service, and willing to go above and beyond to get the job done. 

• Organized and impeccable follow-through skills 

• Work collaboratively with colleagues 

• It is the responsibility of every WESTPAK employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.   

Currently anticipated starting salary range $24-26 an hour depending on experience with company-wide bonus incentive and Employee Stock Ownership Participation.     

Principals only, we are not accepting any resumes or support from outside vendors.   Please refrain from unsolicited marketing for the role.