Benefits:- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Bonus based on performance
- Competitive salary
- Dental insurance
ABOUT OUR AGENCY:
Welcome to Matt Springer State Farm! I opened my agency in 2012, and before becoming an agent I spent many years as a team member - where I discovered that my passion for helping people could become a truly rewarding career. We've built a small but mighty team of 5 employees across Sales and Service, and now we are looking to grow. We have both English and Spanish speakers and are proudly located in Conroe, TX.
Our office is anything but ordinary — we work out of an actual two-story house. It's not your typical corporate office, and that's exactly why we love it. It gives our workplace a comfortable, welcoming, and home-like atmosphere. We love our weekly team breakfasts, and monthly team lunches & outings as there is truly never a dull moment around here from laughs, to small pranks, & funny GIFS.
We're looking for someone who wants to be part of our team, and grow with our agency by applying honesty, positivity, determination, dependability, and coachability with no exception to joy of helping others. We're not looking for someone to simply fill a position — We're looking for someone who will add to the culture we've built!
ROLE DESCRIPTION:
Matt Springer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES: - Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
QUALIFICATIONS: - Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.