Receptionist - State Farm Agent Team Member

Chad Haynes - State Farm Agent
  • Keller, TX
  • Full-time
30+ days ago

Job Description

Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I’ve been a State Farm agent for 20 years, with an additional 13 years of prior experience in claims operations and management. We opened our second office in 2016 and have grown into a strong team of around 20 across both locations. Many of our team members have been with us for over a decade, which speaks to the supportive and stable environment we’ve built.


I was born in Texas and later spent time in Arizona and Nevada before returning to Texas, where I graduated from the University of North Texas. I’m a proud husband and parent of two adult children, and I enjoy traveling, off-roading with friends, and spending time with our two Corgis.


For our team, we offer commission opportunities for both sales and service roles, paid time off and holidays, and a strong focus on work-life balance.


Our office culture is family-oriented and supportive. We understand that this work can be challenging at times, so having a team that genuinely cares about one another makes all the difference. We’re looking for someone who values teamwork, brings a positive attitude, and wants to be part of an environment where people support each other and succeed together.

ROLE DESCRIPTION:
Chad Haynes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
 
 Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. 
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
  • Bilingual Spanish preferred.

Numbers & Facts

LocationKeller, TX
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Claims Managementunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Microsoft Officeunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Operations Managementunmatched
  • Organizational Skillsunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Spanish Languageunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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