Regulatory & Economic Resources Lien Collection Administrator

Minimum Qualifications

Bachelor s degree. Four years with progressively responsible experience in collections, revenue recovery, municipal finance, taxation, code enforcement administration, or related governmental operations with supervisory experience is required. Additional experience in collections, revenue recovery, municipal finance, taxation, code enforcement administration, or related governmental operations may substitute for the educational requirement on a year-for year-basis.

Recruitment Notes

The RER Lien Collection Unit Administrator is a senior-level management position responsible for providing strategic leadership, administrative direction, and operational oversight of all lien collection, revenue recovery, and enforcement-related collection activities within the Consumer and Neighborhood Protection Division of the Department of Regulatory and Economic Resources (RER). Reporting directly to the Chief of Consumer and Neighborhood Protection and Enforcement Support Assistant Director, the incumbent oversees the RER Lien Collection Unit, including management, supervisory, professional, and support staff responsible for the collection of liens, penalties, administrative costs, special assessments, and other recoverable debts arising from the Divisions regulatory and enforcement programs. The position establishes and implements division-wide collection strategies, operational standards, performance measures, and revenue recovery objectives; ensures compliance with applicable County ordinances, state statutes, and established financial policies; and leads process improvement and technology modernization initiatives, including the integration and consolidation of lien and enforcement management systems into Salesforce and other enterprise platforms. The Administrator also serves as the Divisions principal liaison with internal departments, the County Attorneys Office, Clerk of Courts, and other governmental agencies; oversees complex and high-profile constituent matters; and provides executive leadership with recommendations concerning revenue recovery, operational effectiveness, resource allocation, technology enhancements, and continuous improvement.