Travel Navigator Co. is seeking a dependable, detail-oriented individual to join our team as a Remote Booking Agent. In this role, you will help clients turn their travel plans into confirmed reservations, making sure every booking is accurate and ready for departure.
Key Responsibilities:
Process and manage bookings for cruises, resorts, accommodations, tours, and transportation
Communicate with clients to confirm travel details, preferences, and special requests
Research available options and share recommendations that fit client needs and budgets
Contact suppliers to verify availability, pricing, deadlines, and travel policies
Review reservations for accuracy, including names, dates, and trip details
Track payment schedules and upcoming travel dates
Respond to client questions by phone, email, and online messaging platforms
Assist with changes, updates, and issue resolution on existing bookings
Follow company procedures and support the team with administrative tasks as needed
Qualifications:
Experience in travel, customer service, administration, or hospitality is a plus but not required
Excellent organizational and time management skills
Strong written and verbal communication skills
Careful attention to detail and accuracy when managing information
Comfortable using computers, web-based systems, and online communication tools
Self-motivated and able to work independently in a remote setting with reliable internet access
Must be at least 18 years of age and authorized to work in your location
What We Offer:
Work-from-home environment
Full onboarding and training support
Access to travel industry tools and supplier partnerships
Continued learning and career growth opportunities
Flexible scheduling based on business needs
Numbers & Facts
Location
San Jose, California (Remote)
Skills
Administrative Skillsunmatched
Budgetingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Onboardingunmatched
Online Communicationsunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Time Managementunmatched
Travel Industryunmatched
Travel Planningunmatched
Travel Policyunmatched
Work From Homeunmatched
Writing Skillsunmatched
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