Renewal Account Manager

What makes us Qlik?

A Gartner Magic Quadrant Leader for 16 years in a row, Qlik helps teams get more out of AI with trusted data products, a powerful analytics engine, and AI agents. This helps teams reduce risk and operating costs, while scaling AI responsibly.

Used by 75% of the Fortune 500, Qlik works with the systems organizations already use, maintaining flexibility without lock-in.

The Renewal Account Manager Role

Join Qlik's Customer Success Organization as a Renewal Account Manager and play a pivotal role in driving the renewal sales of our Qlik subscription software.

In this cross-functional position, you'll collaborate directly with customers, ensuring a favorable experience, mitigating risks, and contributing to ARR growth.

What makes this role interesting?

• Lead the renewal sales cycle, driving growth and exceptional renewal rates through Qlik's value-driven proposition.
• Develop successful relationships with existing customers and partners, leveraging data to inform decisions and optimize outcomes.
• Collaborate cross-functionally with Sales, Customer Success, and other teams to deliver a cohesive customer experience.
• Identify and mitigate risks, drive upsell/cross-sell opportunities, and maintain accurate forecasts to achieve and exceed goals.

Here's how you'll be making an impact:

• Drive ARR growth and exceptional renewal rates, contributing significantly to Qlik's corporate strategy for NRR Growth.
• Foster strong customer relationships and loyalty through exceptional service and value-driven solutions.
• Utilize analytical insights to drive informed decisions and proactively address customer needs and risks.
• Play a key role in optimizing the renewal sales process, contributing to revenue growth and customer satisfaction.

We're looking for a teammate with:

• Bachelor's degree or equivalent experience required.
• 5-7 years of experience in renewal sales, account management, or similar roles, with a strong track record of exceeding quotas and KPIs.
• Experience in negotiating enterprise contracts, driving value through solutions, and leveraging financial and contractual levers.
• Highly analytical and organized, with proficiency in Microsoft Excel and Salesforce.
• Exceptional communication and negotiation skills, with a talent for influencing and resolving conflicts.
• A proactive mindset, with a passion for learning, problem-solving, and driving continuous improvement.
• Fluent English.

The location for this role is:

East Coast USA preferred

#LI - Remote

Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!

More about Qlik and who we are:

Find out more about 'Life at Qlik' on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.

What else do we offer?

• Named in Newsweek's 'Americas Greatest Workplaces 2025': https://rankings.newsweek.com/americas-greatest-workplaces-2025.
• Genuine career progression pathways and mentoring programs.
• Culture of innovation, technology, collaboration, and openness.
• Flexible, diverse, and international work environment.

Giving back is a huge part of our culture. Alongside an extra "change the world" day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs.

Salary and Benefits: The base salary range for this role is $62,000 USD MIN - $82,000 USD MAX per year. This position is eligible for a variable commission within a range of $18,000 USD MIN - $22,500 USD MAX subject to meeting targets set forth in a sales compensation plan. Final compensation offered by Qlik will be based on factors such as the candidate's location, job-related skills, education, experience, and other business and organizational needs.

This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.

Application Window: The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled.

For positions in Massachusetts: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable, and inclusive.

Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor's website to review the Equal Employment Opportunity Posters, including the "Know Your Rights" and "Pay Transparency Nondiscrimination" posters.

If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta@qlik.com. Any information you provide will be treated according to Qlik's Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.

Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact accessibilityta@qlik.com.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.