Access Control, Artificial Intelligence (AI), Business Model, Business Performance Management, Channel Management, Channel Sales, Channel Strategies, Cloud Computing, Communication Skills, Cross-Functional, Cross-Selling, Customer Acquisition, Dental Insurance, Executive Relationships, Follow Through, Forecasting, Marketing, Meet Sales Quota, Onboarding, Operational Support, Organizational Skills, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Support, Regional Sales, Relationship Management, Reseller Channel, Revenue Growth, Revenue Planning, Safety/Work Safety, Sales, Sales Closing Skills, Sales Cycle, Sales Demonstration, Sales Management, Sales Operations, Sales/Support Engineering (SE), Software as a Service (SaaS), Solution Sales, Surveillance, Target Marketing, Team Player, Technical Sales, Training Program, Up-Selling, Vehicle Driving
Description
JULY SALES CAREER FAIR!!
Austin Sales Talent: We’re Hiring Reseller Success Account Managers!
Our Austin sales team is scaling fast, and we are looking for high-performing Reseller Success Account Managers to join us on-site!
If you are a relationship builder, a strategic closer, and someone who thrives on driving revenue growth through channel partners, this is your next big move.
Why This Role?
Impact: You’ll be the strategic engine driving adoption and maximizing revenue across our reseller network.
Culture: Join a high-energy, competitive, yet deeply collaborative sales floor right here in Austin.
Growth: We invest in our people—clear paths for career progression and earning potential.
The Fast-Track Hiring Process:
We know top sales talent moves fast, so we are skipping the endless interview loops.
Apply & Screen: Submit your resume today. Our recruiting team is actively screening candidates next week.
The Main Event: Qualified candidates will receive an exclusive invite to an On-Site Sales Career Fair & Interview Day at our Austin office.
Come check out the culture, meet our sales leadership, and walk away with your next big opportunity.
Don't wait—slots for our on-site interview day are limited. INVITE ONLY!
Job Description:
The Reseller Success Account Manager (RSAM) is responsible for driving the success, growth, and productivity of assigned reseller partners within a territory. This role operates as a hybrid of channel account management and partner success, ensuring partners are fully enabled, actively selling, and consistently generating revenue.
RSAMs work in close alignment with Regional Sales Managers (RSMs) and Sales Engineer (SE) to execute territory strategies, develop partner capabilities, and drive pipeline, adoption, and expansion across the reseller base. The role is accountable for both partner performance and measurable business outcomes, including revenue growth, activation, and pipeline generation.
Key Responsibilities
Partner Success & Account Management
Serve as the primary point of contact for assigned reseller partners.
- Build and maintain strong relationships across executive, sales, and operational levels within partner organizations.
- Develop and execute joint success plans aligned to partner growth, adoption, and revenue outcomes.
- Monitor partner health and proactively address risks to retention or performance.
Revenue Growth & Sales Execution
- Identify and drive cross-sell, upsell, and expansion opportunities within the partner base.
- Partner with RSMs to execute territory plans, achieve revenue targets and focus on RMR retention.
- Support partners in progressing opportunities through the sales cycle, including deal strategy, positioning, and closing support.
- Maintain visibility into the partner pipeline and contribute to accurate forecasting.
Partner Enablement & Onboarding
- Lead onboarding and ongoing training programs for reseller sales and technical teams.
- Ensure partners are fully equipped to position, demo, and sell solutions effectively.
- Drive adoption of partner tools, platforms, and sales resources.
- Track and improve partner readiness, certifications, and engagement levels.
Pipeline Development & Market Expansion
- Identify and pursue expansion opportunities within existing partner accounts to increase adoption of products and services
- Engage directly in key opportunities alongside partners to influence deal strategy, positioning, and conversion outcomes.
- Align with marketing on targeted initiatives that support pipeline acceleration and market penetration, ensuring partner execution and follow-through.
Collaboration & Cross-Functional Alignment
- Work cross-functionally with Sales, Marketing, Product, Support, and Operations to ensure partner success.
- Act as the internal advocate for partners, providing feedback to improve products, processes, and programs.
- Coordinate with support and services teams to resolve partner issues and remove friction.
Performance Management & Business Reviews
Conduct regular Bi-annual Business Reviews (2QBRs) with partners in alignment with RSMs.
- Conduct regular Bi-annual Business Reviews (2QBRs) with partners in alignment with RSMs.
- Track and report on key performance metrics including adoption, pipeline, and revenue.
- Use data-driven insights to guide partner strategy and improve outcomes.
Skills, Knowledge and Expertise
- 3+ years of experience in channel sales, partner management, or account management (SaaS or technology preferred).
- Strong understanding of channel/reseller business models.
- Proven ability to drive partner engagement, pipeline, and revenue growth.
- Experience working cross-functionally across sales, marketing, and product teams.
- Excellent communication, presentation, and relationship management skills.
- Highly organized with the ability to manage multiple accounts and priorities
Why Work for Us?:
Brivo is a Great Place to Work-Certified company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.
Why Your Work Matters
Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.
- The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
- Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.
Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored to their work location.