Resourcive: Consultant

Who we are:

Resourcive is an independent firm of telecom and IT experts and consultants, and part of the ScanSource family of companies. Our strategic, vendor-agnostic approach helps businesses reduce the expense and complexity of their telecom and IT infrastructure. From audit to implementation, we help companies find the right telecom/technology solutions for their business needs, at the right price, from the right vendor(s). We work primarily with private-equity-owned, high-growth companies in the mid-market and enterprise space.

Job Overview:

The Consultant reports to a Senior Consultant and runs the day-to-day work of client engagements under the Senior Consultants direction. You will carry the individual workstreams that make up a clients sourcing or professional services engagement, from researching the client, their industry, and in partnership with in-house technology practices, the vendor landscape through the hands-on technical and financial analysis that supports a recommendation. You prepare client-ready deliverables, participate in and at times lead client meetings, and coordinate with vendors, practice leads, and internal resources to keep each workstream moving. The Senior Consultant owns the overall client relationship, governance, and scope; your focus is dependable execution of the work within it. You are expected to arrive at daily standups with completed deliverables ready for review, maintain accurate CRM records, and build genuine trusted-advisor relationships with clients at the working level. Because a slipping schedule directly risks the client relationship, reliable follow-through and milestone discipline are central to the role.

Key Responsibilities:

• Reporting Relationship: Report to a Senior Consultant, who owns the client relationship, assigns your workstreams, sets weekly expectations, and reviews your deliverables. Keep the Senior Consultant informed and escalate client requests and risks early.
• Workstream Execution: Run the individual sourcing and professional services workstreams assigned to you, carrying each from requirements gathering through analysis, recommendation, and vendor contract execution under the Senior Consultants direction.
• Client Research & Discovery: Research assigned clients, their industry position, and the vendor landscape to, in partnership with in-house technology practices, identify solutions that meet the clients technical, functional, financial, and strategic requirements. Conduct requirements interviews and request and review client data records.
• Technical & Financial Analysis: Do the hands-on analysis yourself, working through spend and technology data in Excel to build assessments, identify trends and interdependencies, and support a clear, data-driven recommendation.
• Deliverable Preparation: Build polished, client-ready materials, including Excel models and PowerPoint decks, that present solutions and supporting data so clients can make informed, defensible decisions on time, cost, and other requirements.
• Client Meetings: Participate in and, where appropriate, lead client meetings, presenting your workstream clearly and fielding working-level questions. Pull in the Senior Consultant or a practice leads as needed to advance initiatives.
• Standups & Cadence: Arrive at daily standups with completed deliverables ready for review, and work to the weekly agendas, deliverables, and next-step plans the Senior Consultant sets for each project.
• Vendor & Implementation Coordination: Prepare documentation and coordinate meetings with vendors and internal implementation teams to move selected solutions into implementation, remaining an advocate for the client within the organization and with its vendors.
• Opportunity Awareness: Listen for additional client needs or workstreams during your engagements and surface them to the Senior Consultant, who decides how to position and develop them.
• CRM & Reporting: Maintain accurate CRM records and status reporting so the Senior Consultant and the broader team have a reliable picture of each engagement, along with interval updates and project closeout summaries.
• Fast, Continuous Learning: Quickly absorb new technologies, vendors, and client requests, and get to credible, client-facing fluency in a short window.

Specific Duties:

• Promote and support the Resourcive culture and professional environment.
• Lead clients through the Resourcive consultative approach on assigned workstreams, from kickoff through vendor contract execution.
• Conduct detailed technical and financial analysis on possible solutions.
• Build working relationships with client stakeholders, including C-level executives, as a trusted advisor rather than a vendor.
• Establish and work toward defined milestones and deliverables with clients.
• Work with vendors, practice leads, and the internal team to support the client.
• Present solutions that best meet the clients needs, supported by financial and other data.
• Travel up to 10% for client meetings and industry events.

Preferred Experience (at least one of the below):

• Minimum of 3 years of sales or consulting experience
• Minimum of 2 years of experience in telecommunications, cloud, or IT
• Experience managing accounts with senior-level stakeholders
• Experience as a buyer of enterprise technology, building business cases and adopting new technology

Demonstrated Expertise:

• Strong written and verbal communication; the candidate must be an excellent communicator, clear and polished on camera in a remote environment

• Strong Microsoft Office skills, especially Excel for hands-on data and spend analysis, specifically:

• Data filtering and sorting to organize data for analysis and reporting

• Formulas and functions, including writing custom formulas and using intermediate functions such as SUM, SUBTOTAL, and VLOOKUP

• Formatting client-facing documents using Excel tools such as borders, colors, format painter, merge and center, wrap text, and number formatting

• Strong PowerPoint skills for building client-ready decks

• Comfort moving between detailed, hands-on analysis and the clients bigger picture, rather than staying at only one level

• A bias toward fast iteration, producing an initial product quickly and refining it rather than over-deliberating

• Excellent time management and fluid context-switching across a busy, varied calendar

• Ability to perform under pressure and meet tight deadlines

• A genuine advisory presence that builds trust, as a partner rather than a vendor

Additional Skills (a plus):

• Detailed understanding of telecommunications and IT terms and concepts
• Familiarity across voice, networking, infrastructure, cybersecurity, and contact center, with enough depth in a few areas to hold a working conversation
• Understanding of the telecom/technology channel model and SOW development
• Experience in financial modeling, cost impact analysis, and procurement

Compensation:

Base Range: $70,000 - $90,000 and total compensation range: $80,000 - $100,000

Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.

For non-sales roles and sales roles with a variable component, total compensation reflects both a base salary and variable targets.

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.

ScanSource, Inc. is an Equal Opportunity Employer

EOE/M/F