Restaurant General Manager

IHOP
  • Auburn, Maine
    5 days ago

    Job Description

    IHOP - Immediate Restaurant General Manager


    Are you passionate about delivering exceptional guest service and ready to lead a successful restaurant team at IHOP? Do you thrive in a fast-paced environment with a commitment to excellence? If so, we have an exciting opportunity waiting for you!


    Responsibilities include:

    • Execute guest service and human resource objectives according to IHOP Standard Operating Procedures
    • Develop and maintain professional relationships with employees and franchisee organization
    • Manage restaurant floor, ensuring regular guest contact
    • Handle guest complaints professionally and promptly
    • Ensure compliance with SOP in areas like recruitment, training, operations, food safety, and security practices
    • Supervise recruitment, training, workflow, performance appraisals, and conflict resolution
    • Complete required reports and paperwork accurately and on time
    • Maintain personnel files with necessary documents
    • Available to work days, nights, and weekends

    Requirements:

    • High school diploma or equivalent
    • Ability to speak, read, and write in English
    • Basic computer skills (Email, MS Excel, MS Word is a plus)

    Benefits:

    • Quarterly Bonus Plan
    • Health, Dental, and Vision Insurance
    • Paid Vacation and Sick Time
    • Competitive Pay
    • Flexible Hours
    • Paid Training
    • Real Advancement Opportunities

    Location: IHOP 3534


    Join IHOP today and be a part of a loving and enthusiastic team that values smiles and great service!

    Work schedule

    • 8 hour shift
    • 10 hour shift
    • Weekend availability
    • Monday to Friday
    • Holidays
    • Day shift
    • Night shift

    Supplemental pay

    • Bonus pay

    Benefits

    • Flexible schedule
    • Paid time off
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Employee discount
    • Paid training

    Numbers & Facts

    LocationAuburn, Maine

    Skills

    • Computer Skillsunmatched
    • Conflict Resolutionunmatched
    • Dental Insuranceunmatched
    • Employee Relationsunmatched
    • English Languageunmatched
    • File Maintenanceunmatched
    • Food Safetyunmatched
    • High School Diplomaunmatched
    • Human Resourcesunmatched
    • Maintain Complianceunmatched
    • Microsoft Excelunmatched
    • Microsoft Wordunmatched
    • Performance Reviewsunmatched
    • Resolve Customer Issuesunmatched
    • Restaurantunmatched
    • Service Deliveryunmatched
    • Standard Operating Procedures (SOP)unmatched
    • Time Managementunmatched
    • Vision Planunmatched

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