Restaurant General Manager

Pembroke & Co., Inc.
  • Tampa, FL
  • Full-time
11 days ago

Job Description

Benefits:
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Position Overview 
Supporting a renowned QSR brand, the Restaurant General Manager (RGM) blends hands-on leadership, daily operations, and business performance – giving you the opportunity to make a direct impact every day.  

This position entails a 50-hour work week which can either be done in 5 days or 6 days a week at the Manager's preference. Shifts may vary based on business needs with the goal of working different shifts to build the culture within the teams. A Manager should expect 1-2 closing shifts a week with late night hours, 2-3 mid-shifts, and 1 opening shift. 

The role is eligible for monthly bonus incentives based on store performance. 


Key Responsibilities  
Team Leadership 
  • Manage the recruiting, hiring and training of team members 
  • Build a positive, accountable team culture  
  • Provide ongoing feedback, recognize performance and resolve team concerns  
Operations & Guest Experience 
  • Create a guest-first culture and lead by example to deliver excellent service 
  • Maintain brand standards, cleanliness, and food safety 
  • Ensure proper staffing to keep shifts running smoothly and efficiently 
Business & Financial Performance 
  • Drive sales and execute local marketing efforts 
  • Control labor, food costs, and cash handling 
  • Review performance and take action to improve results 
Administrative & Operational Support 
  • Manage scheduling, payroll, inventory, and ordering 
  • Forecast staffing and business needs 
  • Complete basic reporting and admin tasks 
What We’re Looking For 
  • High school diploma (or equivalent) 
  • Experience managing a QSR or restaurant (preferred). Open to retail, grocery, or c-store experience.
  • ServSafe Certification (preferred)  
  • Demonstrated ability to train a team and develop people for growth
  • Strong communication and leadership skills with a demonstrated understanding of confidentiality 
  • Ability to work in a fast-paced, hands-on role 
  • Basic math, problem-solving, and computer skills 
  • Reliable transportation  


Numbers & Facts

LocationTampa, FL
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Dental Insuranceunmatched
  • Food Safetyunmatched
  • Forecastingunmatched
  • Health Insuranceunmatched
  • High School Diplomaunmatched
  • Leadershipunmatched
  • Marketingunmatched
  • Mathematicsunmatched
  • Operational Supportunmatched
  • Operationsunmatched
  • Payroll Managementunmatched
  • Problem Solving Skillsunmatched
  • Quality System Requirements (QSR)unmatched
  • Restaurantunmatched
  • Retailunmatched
  • Revenue Growthunmatched
  • Schedule Developmentunmatched
  • ServSafe Certificationunmatched
  • Service Deliveryunmatched
  • Team Lead/Managerunmatched
  • Training/Teachingunmatched
  • Vision Planunmatched

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